Banking Operations Manager

Seoulstart; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Wise is seeking a Banking Operations Manager to join a globally scoped APAC team. This senior individual contributor role focuses on owning relationships with banking partners, driving performance, and implementing scalable operational structures across Singapore and beyond.

The role emphasizes autonomy, broad stakeholder exposure, and the ability to build processes where they do not yet exist.

Qualifications

• Experience in global banking operations.
• Strong ability to build processes where none exist.
• Ability to manage complex stakeholder relationships at senior levels.

Responsibilities

• Own operational relationships with global banking partners and conduct regular performance reviews.
• Drive partner performance by monitoring speed, reliability, incidents, SLA gaps, and costs.
• Translate complex internal problems into actionable solutions and scalable processes.

Skills

Banking operations

Stakeholder management

SLA management

Education

Bachelor’s degree

Job description

Wise# Banking Operations ManagerNew roles land in Following.Singapore, SGPosted 1 day agofulltimeApply on Wise's career page## Job description previewFrom Wise’s original postingJob Description: Banking Operations Management is a global function with regional specialisation across APAC, Europe, NorthAm, MEA and LatAm. The team currently has 7 Banking Operations Managers, supported by the BOM Function Lead and project management support. The team is currently based across Singapore, São Paulo, Austin, Budapest and Tallinn. APAC currently has one BOM in Singapore, with a second joining in Hyderabad and supported by the APAC Function Lead; this role will add a third APAC BOM to support the scale and complexity of the region. Current BOM scope excludes Japan. The role reports to the APAC Banking Operations Managers Function Lead. It is a senior individual contributor role with high autonomy, broad stakeholder exposure and a strong expectation to build structure where it does not yet exist. Here’s how you’ll contribute: • Own operational relationships with key global banking partners, including regular performance reviews, escalations and action follow-up. • Drive partner performance by monitoring speed, reliability, incidents, service level agreement (SLA) gaps, risk signals, fees and avoidable operational costs. • Translate complex internal problems into...Open full posting on Wise’s site