B2B AI/IoT Project Engineer for Retail Tech

XRETAIL SOLUTIONS PTE. LTD.

Singapore

On-site

SGD 60,000 - 100,000

Full time

3 days ago

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Job summary

XRETAIL SOLUTIONS PTE. LTD. in Singapore seeks a technically skilled Project Engineer to manage AI, IoT, CCTV, and smart-technology projects.

You will engage B2B customers, translate business needs into technical solutions, support sales, coordinate implementations, and ensure successful project delivery. You will lead the full lifecycle from lead generation to after-sales support, translating operational requirements into robust technical implementations and coordinating with contractors to

Qualifications

B2B experience engaging directly with businesses, corporate clients, retailers, system integrators, distributors, or commercial organizations.
Practical technical knowledge supporting AI, IoT, CCTV, networking, and technology project delivery.
Basic-to-intermediate networking skills including IP addressing, IPv4, DHCP, static IP, subnetting, default gateway, DNS, LAN/WAN, Ethernet, TCP/IP, routers, network switches, PoE switches, VLAN basics, firewall fundamentals, Internet connectivity, bandwidth, and device-to-server communication.
Practical experience with CCTV/IP cameras including installation, IP configuration, PoE cameras, bandwidth management, NVR/VMS concepts, RTSP, ONVIF, video streaming, camera positioning, firmware updates, and commissioning.
Basic knowledge of IoT device deployment and configuration.
Basic programming or scripting skills, preferably Python, including programming logic, Python fundamentals, simple scripts, JSON, APIs, REST API concepts, data exchange, and basic automation.
Ability to communicate professionally in English, Mandarin, and Japanese.

Responsibilities

Lead the full customer and project lifecycle from B2B lead generation through after-sales support to ensure client satisfaction.
Translate business and operational requirements into effective technical implementations for AI, IoT, CCTV, and related technologies.
Conduct detailed site surveys assessing installation locations, camera placement, network and power availability, cable routing, and site constraints.
Configure devices, network connectivity, cameras, and IoT equipment during deployment to meet project specifications.
Perform system testing, troubleshoot technical issues, coordinate with contractors, and ensure corrective actions are completed.
Validate system readiness before customer handover by testing device, network, camera, IoT, server/cloud connectivity, AI functions, data accuracy, API/integration, system performance, and User Acceptance Testing (UAT).
Engage customers in meetings to conduct technical discovery, understand operational needs, and recommend tailored solutions.
Prepare basic solution architectures, recommend appropriate hardware and software, and support technical proposals and quotations.
Deliver product demonstrations and support proof-of-concept (POC) or pilot project discussions to showcase solutions.
Maintain professional customer relationships throughout projects by providing regular updates and ongoing after-sales support.