Azure & M365 Cloud Engineer (Level 2) - Certification Path

VGC Technology Pte Ltd; Singapore; On-site; SGD 39,000 - 45,000; Full time

Benefits offered by this job

Certification support

Exposure to diverse Azure/security/DTI

Annual leave and sick leave

Job summary

VGC Technology Pte Ltd in Singapore is seeking a Microsoft Cloud Engineer (Level 2) to join Technical Services / Managed Services. You will resolve escalated Azure and Microsoft 365 issues, administer customer environments, and collaborate with Solutions Architects on deployments and migrations.

This on-site role requires a Diploma or degree in IT, 2–4 years in cloud operations or IT support, and hands-on experience with Azure, Entra ID, Windows Server and networking.

Qualifications

• Diploma or degree in Computer Science, IT or a related field.
• 2–4 years in IT support or cloud operations, with Azure or Microsoft 365 experience.
• Experience with ticketing systems, SLAs, and migrations.
• Strong English, customer focus and willingness to learn.

Responsibilities

• Own Level 2 incidents and requests, meeting SLAs and escalating to Microsoft Support when needed.
• Troubleshoot and perform root cause analysis across Azure, M365, identity, networking and endpoint management.
• Administer Azure infrastructure including VMs, storage, networking, backup and governance.
• Administer Exchange Online, Teams, SharePoint, OneDrive and Intune; support Copilot rollouts.
• Manage Microsoft Entra ID; respond to Defender and Sentinel alerts following Zero Trust and PDPA.
• Support Solutions Architects on deployments, migrations and onboarding; automate tasks with PowerShell and Azure CLI.
• Maintain runbooks and documentation; mentor Level 1 engineers; participate in on-call roster.

Skills

Azure

Microsoft 365

Entra ID

Windows Server

Active Directory

Networking

PowerShell

Education

Diploma or degree in Computer Science, Information Technology or a related field

Tools

Azure CLI

PowerShell

Job description

VGC Technology Pte Ltd in Singapore is seeking a Microsoft Cloud Engineer (Level 2) to join Technical Services / Managed Services. You will resolve escalated Azure and Microsoft 365 issues, administer customer environments, and collaborate with Solutions Architects on deployments and migrations.

This on-site role requires a Diploma or degree in IT, 2–4 years in cloud operations or IT support, and hands-on experience with Azure, Entra ID, Windows Server and networking.