Cloud Engineer II: Azure & Microsoft 365 (Hybrid)

VGC TECHNOLOGY PTE. LTD.; Singapore; Hybrid; SGD 39,000 - 45,000; Full time

Benefits offered by this job

Microsoft certification support

Annual leave and sick leave

CPF contributions

Salary review and incentives

Job summary

VGC Technology is a Microsoft solutions partner in Singapore seeking a Microsoft Cloud Engineer (Level 2). You will resolve escalated issues across Azure and Microsoft 365, administer managed customer environments, and collaborate with Solutions Architects on deployments and migrations.

The role suits an engineer from a system integrator background who wants to grow towards Microsoft expert-level certifications, with on-site Singapore work and remote support as needed, and on-call

Qualifications

• Diploma or degree in Computer Science, Information Technology or a related field.
• Two to four years in IT support or cloud operations within a system integrator or MSP, including at least one year supporting Azure or Microsoft 365 for external customers.
• Experience supporting multiple customers under ticketing systems and SLAs, and on SI projects such as migrations, hybrid integrations and onboarding.
• Solid knowledge of Azure, Microsoft 365, Entra ID, Windows Server, Active Directory and networking (DNS, VPN, firewalls), with PowerShell scripting.
• AZ-104 preferred; MS-102 or SC-300 an advantage. Candidates without these must complete them within six to twelve months, with VGC support.
• Calm, methodical problem solver with clear English, strong customer focus and a keen interest in learning.

Responsibilities

• Own Level 2 incidents and service requests escalated from Level 1 through to resolution, meeting SLAs and escalating to Microsoft Support where needed.
• Troubleshoot and perform root cause analysis across Azure, Microsoft 365, identity, networking and endpoint management.
• Administer Azure infrastructure, including virtual machines, storage, networking, backup, site recovery, monitoring and governance.
• Administer Exchange Online, Teams, SharePoint, OneDrive and Intune, and support Microsoft 365 Copilot rollouts.
• Manage Microsoft Entra ID and respond to Defender and Sentinel alerts, following Zero Trust, ISO 27001, Cyber Trust Mark and PDPA requirements.
• Support Solutions Architects on deployments, migrations and customer onboarding, and automate routine tasks with PowerShell and Azure CLI.
• Maintain runbooks and documentation, mentor Level 1 engineers and take part in the on-call roster

Skills

Azure

Microsoft 365

PowerShell scripting

Customer focus

English communication

Education

Diploma or degree in Computer Science/Information Technology or related field

Tools

Azure CLI

Job description

VGC Technology is a Microsoft solutions partner in Singapore seeking a Microsoft Cloud Engineer (Level 2). You will resolve escalated issues across Azure and Microsoft 365, administer managed customer environments, and collaborate with Solutions Architects on deployments and migrations.

The role suits an engineer from a system integrator background who wants to grow towards Microsoft expert-level certifications, with on-site Singapore work and remote support as needed, and on-call