AVP/Senior Associate, Authorizer - Structure Trade Operations, Institutional Banking Group Operations (IBGO), Group COO

DBS Bank (Indonesia); Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

DBS Asia Central seeks an experienced Trade Finance Operations professional to manage daily transaction authorizations, ensure SLA compliance, and guide staff on SOPs and regulatory requirements. You will coordinate with STMO, GTS, and regional teams, maintain high-quality controls, and contribute to process improvements.

The role requires deep knowledge of trade finance products, strong communication, and the ability to escalate risks promptly to safeguard operations and customer service.

Qualifications

• Minimum 5 years in Trade Finance Operations within a bank.
• 1
• 2

Responsibilities

• Manage daily Trade Finance transactions authorization (Import/Export/SBLC issuance).

Skills

Interpersonal skills

Trade Finance knowledge

Coaching & guidance

Policy & procedure review

Judgement & escalation

Analytical thinking

UCP600/ISBP/URC522 knowledge

SWIFT proficiency

Tools

SWIFT MT7xx/MT4xx/MT202/MT103

Job description

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank’s operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Manage daily Trade Finance transactions authorization (Import/Export/SBLC issuance)
• Allocate and Distribution Ready-to-process transactions to respective processors at beginning of day
• Establish duty rosters for processors and authorizers
• Be customer centric and manage daily work flow to meet and exceed client expectations
• Provide solutions and or recommendations on trade finance matters
• Responsible for identifying and making right decisions to resolve operational issues and ensure timely escalation
• Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures
• Ensure day to day transactions are processed and authorized within stipulated Service Level Agreement
• Ensure assigned Officers duties are duly performed E.g. Daily Reports, IMB Reporting, Swift messages and others
• Work closely with STMO, BU, GTS and other stakeholders on the daily transactions
• Provide guidance and training to staff to ensure Department SOP, Bank’s policies and guidelines are strictly adhered to
• Monitor and perform controls on entries reconciliation, investigation and follow-up on ad-hoc matters
• Timely escalation of operational risks incidents
• Identify areas to improve quality, productivity and efficiency
• Achieve to meet Goals Setting (KPI)
• Participate in ad-hoc projects and ensuring that the assigned tasks are completed within stipulated time frame
• Participate in assigned UAT and LV for system enhancement and implementation

Requirements

• Minimum 5 years working in Trade Finance Operations within a bank, with at least 2 years of experience in authorization, preferably in the Structured and Commodity Finance environment covering all Trade Finance products (Import/Export/SBLC issuance)
• Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders
• Extensive knowledge in Trade Finance products and regulatory sanction requirements
• Coach and guide team to ensure SOP, Bank’s policies and guidelines are adhere to
• Review policies and procedures and identify areas for improvement
• Exercise sound judgement on transaction monitoring and escalation of red flags
• Strong logical and problem-solving skills
• Conversant & competent in application of UCP600, ISBP, URC522, ISP98, URR725 and Incoterms
• Proficient in SWIFT messages such as MT7xx, MT4xx, MT202 and MT103
• Work cohesively to build alliances and partnerships with Structured Trade Middle Office(STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders

Location

DBS Asia Central

Job

Operations

Schedule

Regular

Employee Status

Full time