AVP, Authorizer - Structure Trade Operations, Institutional Banking Group Operations (IBGO), Group COO (WD89090)

DBS BANK LTD.; Singapore; On-site; SGD 70,000 - 120,000; Full time

Job summary

DBS Bank Ltd in Singapore seeks an experienced Trade Finance Operations Specialist to manage daily authorization of import/export transactions, LC issuance, and work with STMO and regional teams to ensure seamless processing.

The role requires at least 5 years in Trade Finance operations, strong stakeholder management, and deep knowledge of UCP600, ISBP, URR725 and SWIFT MT messages; you will drive process improvements, guide staff on SOPs, and ensure SLA compliance while escalating risks

Qualifications

• Strong interpersonal and communication skills
• Ability to adapt to changing needs of organization and stakeholders
• Coach and guide team on SOPs and policies
• Ability to review policies and procedures for improvement
• Sound judgement on transaction monitoring and escalation of red flags
• Strong logical and problem-solving skills
• Familiarity with UCP600, ISBP, URC522, ISP98, URR725 and Incoterms
• Proficient in SWIFT messages MT7xx, MT4xx, MT202, MT103

Responsibilities

• Manage daily Trade Finance transactions authorization (Import/Export/SBLC issuance)
• Allocate transactions to processors at start of day
• Establish duty rosters for processors and authorizers
• Provide solutions on trade finance matters
• Escalate operational risks timely
• Ensure transactions comply with operating and compliance procedures
• Meet SLAs for processing and authorization
• Monitor reconciliation, investigations and ad-hoc matters
• Collaborate with STMO, BU, GTS and other stakeholders
• Provide training to staff on SOPs and policies
• Participate in ad-hoc projects and system enhancements
• Participate in UAT and LV for system enhancements

Job description

Business Function

Group Operations enables and empowers the bank with an efficient, nimble, and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Operations, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities

• Manage daily Trade Finance transactions authorization (Import/Export/SBLC issuance)

• Allocate and Distribution Ready-to-process transactions to respective processors at beginning of day

• Establish duty rosters for processors and authorizers

• Be customer centric and manage daily work flow to meet and exceed client expectations

• Provide solutions and or recommendations on trade finance matters

• Responsible for identifying and making right decisions to resolve operational issues and ensure timely escalation

• Ensure all transactions and tasks assigned are carried out in accordance with the operating and compliance procedures

• Ensure day to day transactions are processed and authorized within stipulated Service Level Agreement

• Ensure assigned Officers duties are duly performed E.g. Daily Reports, IMB Reporting, Swift messages and others

• Work closely with STMO, BU, GTS and other stakeholders on the daily transactions

• Provide guidance and training to staff to ensure Department SOP, Bank’s policies and guidelines are strictly adhered to

• Monitor and perform controls on entries reconciliation, investigation and follow-up on ad-hoc matters

• Timely escalation of operational risks incidents

• Identify areas to improve quality, productivity and efficiency

• Achieve to meet Goals Setting (KPI)

• Participate in ad-hoc projects and ensuring that the assigned tasks are completed within stipulated time frame

• Participate in assigned UAT and LV for system enhancement and implementation

Requirements

• Minimum 5 years working in Trade Finance Operations within a bank, with at least 2 years of experience in authorization, preferably in the Structured and Commodity Finance environment covering all Trade Finance products (Import/Export/SBLC issuance)

• Strong interpersonal and communication skills with the ability to adapt to the changing needs of the organization and demands of both internal and external stakeholders

• Extensive knowledge in Trade Finance products and regulatory sanction requirements

• Coach and guide team to ensure SOP, Bank’s policies and guidelines are adhere to

• Review policies and procedures and identify areas for improvement

• Exercise sound judgement on transaction monitoring and escalation of red flags

• Strong logical and problem-solving skills

• Conversant & competent in application of UCP600, ISBP, URC522, ISP98, URR725 and Incoterms

• Proficient in SWIFT messages such as MT7xx, MT4xx, MT202 and MT103

• Work cohesively to build alliances and partnerships with Structured Trade Middle Office(STMO), Regional Trade team, Business Units (RM and GTS) and other stakeholders

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.