VP, Technical Lead, Institutional Banking Group Technology, Group Technology

DBS; Singapore; On-site; SGD 300,000 - 420,000; Full time

Job summary

DBS Singapore is seeking a seasoned technology leader to drive engineering, architecture and delivery for the Customer Management & Analytics platform in the Institutional Banking Group Technology (IBGT). You will shape the platform vision and lead a hands-on team across cloud-native engineering, microservices and security.

You will define roadmaps, oversee complex architectural decisions, and ensure resilient, scalable solutions while delivering measurable business value.

Qualifications

• Minimum 10 years of technology experience with hands-on software engineering and delivery.
• Proven track record leading software development teams in banking or financial services.
• Extensive experience as both a developer and developer lead across enterprise-scale systems.
• Experience delivering large-scale platforms for customer-facing or operational banking functions.
• Ability to lead through ambiguity and matrix organisational structures.
• Strong coaching, mentoring and succession planning capabilities.

Responsibilities

• Lead architecture, design, development and delivery of CMA platforms.
• Define platform technology strategy and engineering roadmaps.
• Drive platform modernisation using cloud-native tech, microservices and APIs.
• Review solution design, architecture and code for scalability and security.
• Lead incident investigations and long-term reliability improvements.
• Design GenAI/Agentic AI solutions to improve customer experience and efficiency.

Skills

Java

Spring Boot

Microservices

API development

Event-driven

Cloud-native

OpenShift

Kubernetes

Data security

Architecture reviews

Education

Bachelor or Master Degree in Computer Science/Engineering/IT

Tools

Kafka

CI/CD

DevSecOps

Terraform

Job description

Vice President, Customer Management & Analytics Platform, Developer Lead Institutional Banking Group Technology, DBS Singapore

About the Role

We are seeking a highly experienced and hands‑on technology leader to lead engineering, architecture and delivery for Customer Management & Analytics (CMA) platform within Institutional Banking Group Technology (IBGT).

WHAT YOU'LL DO

Engineering & Technology Leadership

• Lead the architecture, design, development and delivery of strategic CMA platforms supporting customer acquisition, account onboarding, relationship management, workflow automation, servicing and operational processes.
• Define platform technology strategy and engineering roadmaps aligned to IBGT and business objectives.
• Drive platform modernisation initiatives leveraging cloud‑native technologies, microservices, APIs, event‑driven architectures and enterprise integration patterns.
• Deep dive into solution architecture, application design and code reviews to ensure scalability, resilience, security, maintainability and performance.
• Lead complex technical decision‑making and provide guidance on architecture evolution, technical debt management and platform investment priorities.
• Ensure solutions comply with technology risk, cyber security, regulatory and data governance requirements.
• Lead incident investigations, root cause analysis and long‑term corrective actions while continuously improving platform reliability.

AI, Agentic AI & Innovation

• Lead the design and implementation of GenAI and Agentic AI solutions to improve customer experience, productivity, platform intelligence and operational efficiency.
• Drive adoption of enterprise AI capabilities including LLM platforms, Retrieval‑Augmented Generation (RAG), AI agents, knowledge management platforms and intelligent workflow orchestration.
• Partner with business and operations teams to identify high‑value AI use‑cases and accelerate industrialisation of successful experiments.
• Build sustainable AI engineering practices including observability, governance, model lifecycle management and responsible AI controls.
• Evaluate emerging technologies and translate innovation opportunities into scalable business solutions.

People Leadership

• Build a strong engineering culture centred on accountability, innovation, collaboration and continuous learning.
• Attract, recruit and retain high‑performing technology professionals.
• Create an environment where engineers can balance innovation, experimentation and delivery excellence.

WHAT WE'RE LOOKING FOR

Experience & Leadership competencies

• Minimum 10 years of technology experience with substantial hands‑on software engineering and application development experience.
• Proven track record leading software development teams and engineering organisations in banking or financial services.
• Extensive experience as both a software developer and developer lead across enterprise‑scale systems.
• Experience delivering large‑scale mission‑critical platforms supporting customer‑facing or operational banking functions.
• Proven success working within complex global organisations with matrix reporting structures.
• Proven ability to lead through ambiguity and organisational complexity.
• Possess a track record of managing and developing engineering leaders and technical professionals.
• Strong coaching, mentoring and succession planning capabilities.
• Experience balancing innovation, R&D work and production delivery commitments simultaneously.
• Strong understanding of banking technology controls, risk management, cybersecurity and regulatory expectations.
• Strong ownership mindset with a "can-do" attitude and passion for continuous improvement.

Domain Expertise

• Experience in any one of the following domains: Generative AI and Agentic AI, Data Analytics and Business Intelligence, Big Data Platforms and Data Engineering, Customer Relationship Management (CRM), Digital Customer Onboarding, Account Opening Platforms, Workflow and Business Process Management, Commercial Banking and Corporate Banking Platforms.

Technical Skills

• Strong experience in enterprise application architecture and solution design.
• Deep hands‑on development experience in Java, Spring Boot, Microservices and API development.
• Strong understanding of event‑driven architectures, Kafka, messaging platforms and enterprise integration patterns.
• Experience working with cloud‑native platforms, containers, OpenShift, Tanzu or equivalent cloud technologies.
• Strong knowledge of databases, data architecture and distributed systems.
• Experience with DevSecOps, CI/CD, test automation and modern software engineering practices.
• Strong understanding of AI/ML deployment architecture and enterprise AI platforms.
• Ability to review solution design, architecture and source code at a detailed technical level.
• Experience designing resilient, scalable and cost‑effective enterprise solutions.

Education

Bachelor or Master Degree in Computer Science, Engineering, Information Technology or a related discipline.

Location: DBS Asia Hub

Job: Technology Schedule: Regular Employee Status: Full time

DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.