AVP, Client Solutions, S&R, Asia

Pacific Life; Singapore; On-site; SGD 180,000 - 300,000; Full time

Benefits offered by this job

Annual leave 23 days

Private medical insurance

Wellbeing programs

Job summary

Pacific Life Re is seeking an AVP, Client Solutions in Asia to lead deal teams, grow client relationships and design innovative reinsurance solutions across Japan, Hong Kong, and broader Asia. The role reports to the VP, Client Solutions and works with a Manager to deliver objectives and staff development.

The role requires strong leadership, strategic thinking, and deep knowledge of life reinsurance, ALM and capital frameworks, with an ability to govern complex client engagements across markets

Qualifications

• Strong technical experience in life (re)insurance, life consultancy, investment banking or brokerage linked to the Asia market.
• Strong project and stakeholder management skills.
• Excellent communication and ability to build relationships with external and internal stakeholders.
• Experience in asset-intensive business and structuring frameworks is desirable.
• Experience in Longevity (re)insurance is desirable.
• Strong understanding of life insurance/reinsurance, ALM, capital frameworks and pricing/capital bases.
• Exceptional leadership and influencing skills across levels.
• Highly analytical, negotiator with strong organizational skills.

Responsibilities

• Lead client management relationships with key day-to-day and senior contacts across clients, consultants, brokers, law firms and banks.
• Own quote delivery, set strategy, manage terms and governance with stakeholders.
• Help design and execute Asia-focused strategy for asset-intensive and longevity reinsurance.
• Manage and develop the Client Solutions team, ensuring staff engagement and growth.
• Collaborate across functions (actuarial, finance, legal, tax) to support deal pricing and structuring.

Skills

Stakeholder management

Communication

Leadership

Negotiation

Analytical thinking

Job description

AVP, Client Solutions, S&R, Asia

Job Description

The Role

Expanding Pacific Life Re's footprint and delivering growth in Japan, Hong Kong, and the wider Asia region is a key strategic objective of PL Re's Savings & Retirement (S&R) line of business. The successful candidate will combine technical ability and creativity with strong interpersonal and communication skills as they take on a leading role in the execution of ambitious objectives for the Asia region.

As AVP, Client Solutions for S&R in the Asia region, you will lead deal teams to pursue and execute deals, expand our client relationships across designated Asia countries, seek out innovative solutions to complex problems across asset-intensive and longevity reinsurance structures and play a crucial role in the design, development and execution of our longer term strategic objectives both in Asia and as part of the wider S&R team.

The role will report into VP, Client Solutions, Asia and will be supported by Manager, Client Solutions to deliver on their objectives and accountabilities.

The incumbent in this role is expected to contribute in developing a culture across Savings & Retirement consistent with the Pacific Life Re target culture and consistent with the company's Principles and Behaviours. They will also be responsible for the support required to their reports to ensure that their staff remain highly engaged.

Key Responsibilities

Client Management

• Building strong working relationships with both key day-to-day and senior management contacts across clients, consultants, brokers, law firms and banks, and demonstrating visibility personally and on behalf of PL Re.
• Demonstrating clear appreciation of client needs, including technical understanding of the business, financials, and regulatory environment. Tailor bespoke approaches accordingly.
• Maintain cultural alignment in approach to client management, acting as partners not suppliers, exercising pragmatism, being creative and solution driven in meeting client needs/objectives.
• Ensuring regular communication kept open with key contacts through regular catch-ups and multi-disciplinary meetings as necessary.
• Fulfil basic functions of client management, including effective preparation and follow-up, effective chairing of meetings, collaboration with team members to ensure consistency of approach across markets.

Quote Delivery & Structuring

• Ultimate accountability for quote delivery, supporting Manager, Client Solutions and Client Support Manager(s) in day-to-day quote management, setting quote strategy, proposal of commercial terms, internal stakeholder management and managing governance processes.
• Adopt and promote a solution mindset to commercial problems, co-ordinating the input from subject matter experts with in-depth knowledge of client needs to solve complex propositional challenges.
• Possessing technical understanding of underlying insurance products, including clients' reserving and capital regime, to better guide deal teams through the quote process.
• Active involvement in Pricing sign-off process including input of wider market context and providing constructive challenge.
• Working alongside Client Solutions and Pricing representatives from wider S&R business to manage deal pipeline and resourcing decisions.
• Lead contractual structuring, treaty drafting and negotiation as the subject matter expert in deal specifics, client specifics and key commercial terms.
• Some level of understanding across a wide range of fields, including actuarial liabilities, ALM, corporate finance, investments, legal and tax, is expected.

Strategy

• Key role in supporting the VP/MVP, Client Solutions in designing, developing and executing on strategy for asset-intensive and longevity only reinsurance in Asia market.
• Continually develop Asia Client Networking strategy for designated countries, seeking to ensure key client stakeholders across all levels maintain strong connections with relevant individuals at PL Re.
• Continually demonstrate strong business acumen, while not compromising on risk management practices of PL Re.
• Support wider efforts within Line of Business to deliver on S&R workstreams as part of Pacific Life Enterprise strategic objectives over 2025-2030 timeframe ('Strategy Next').

Team Development/Management

• Line management responsibility for Manager, Client Solutions responsible for development and wellbeing through managing workload, exposure to stretching tasks and building day-to-day responsibilities.
• Show clear ownership behaviour on all key responsibilities, including that of Managers, and continuously upskill Managers to support overall team development.
• Lateral information sharing and upskilling across AVP peer group with breadth of markets, products, responsibilities and skillsets providing significant opportunities for growth individually and as a team.
• Proactively support quote team individuals across Insurance and Deal Pricing, giving exposure to wider deal strategy, how deals fit into the bigger picture both internally and externally, generously sharing market knowledge and providing constructive challenge.

Qualifications & Expertise

• Strong and relevant technical experience in life (re)insurance, life consultancy, investment banking or brokerage linked to the Asia market.
• Strong project and stakeholder management skills.
• Excellent communication skills and track record of building strong working relationships with external and internal stakeholders.
• Experience in asset intensive business and the associated structuring frameworks work be desired.
• Desirable to have experience in Longevity (re)insurance.
• Strong understanding of the technical basis of life insurance and reinsurance business, including ALM, capital frameworks and underlying products with a proven ability to understand and question pricing and / or capital bases.
• Exceptional leadership, managerial and influencing skills with an ability to operate at all levels.
• Highly analytical, strong negotiator and influencer with excellent organisational skills

Working For Pacific Life Re

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits

Leave

• 23 days of annual leave with option to buy/sell more days
• Adoption and fertility leave
• Generous enhanced parental leave

Healthcare

• Comprehensive private insurance coverage for employee and dependents
• Group Term Life Insurance coverage of 5x basic annual salary, Group Accelerated CI of 1x annual basic salary and Group Accidental Death & Dismemberment of 3x annual basic salary
• Optical & Dental benefits
• Additional flexi benefits

Wellness

• Access to Employee Assistance Program
• Time off for volunteering
• Charitable matching of employee donations

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential.

As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Life Re Values

Please click here to view our company values