Underwriter, APAC

Pacific Asset Management, LLC; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Leave 23 days per year

Healthcare

Private insurance coverage

Life insurance

Job summary

Pacific Life Re is seeking an experienced Underwriter & Claims Consultant for the APAC region to deliver high quality underwriting assessments and support key activities within the team. You will collaborate with senior managers to shape underwriting propositions and may supervise other staff.

The role emphasizes governance, training, audits, and client engagement to strengthen relationships and ensure adherence to risk philosophies across Chorus and related platforms.

Qualifications

• Experience in life and claims underwriting at a senior level.
• Ability to audit client activity and apply risk philosophies.
• Proficient with MS Word, Excel and Outlook.

Responsibilities

• Provide high quality underwriting assessments and support underwriting and claims activities in APAC.
• Lead or act as SME for Chorus; participate in audits and client onboarding.
• Engage and train clients, mentor team members, and align with risk philosophy changes.

Skills

Underwriting

Claims

MS Word

MS Excel

MS Outlook

Tools

Chorus

MS Office

Job description

Job Title Underwriter, APAC Job Description

The role of Underwriter & Claims Consultant, Underwriting & Claims Services, Protection, Asia is to provide high quality underwriting assessments and support key underwriting and claims related activities within the underwriting and claims team in the Asia region. As an Underwriter and Claims Consultant you will be working closely with the Manager, Underwriting & Claims Services, Protection, APAC to develop and implement an underwriting and claims proposition that meets both client needs as well as being consistent with PL Re's strategic focus. Additionally, as an Underwriter & Claims Consultant, you will be expected to assist with the management of a portfolio of insurance and UnderwriteMe partner clients.

Duties

Client Referrals

Provide high-quality assessments of client referrals in line with agreed risk philosophies, exercising judgment to ensure work is conducted within SLAs. Continuously challenge current practices and improve processes and documentation. Leverage all aspects of Chorus, including portal and cross-regional working, to further optimise underwriting and claims activities.

Internal Governance, Training, System Enhancement, Ocean Development

Maintain awareness and understanding of relevant regulatory changes and their impacts on the insurance and reinsurance markets. Maintain knowledge of and contribute to the regular maintenance of risk management policies. Identify role-relevant knowledge gaps within the team and deliver appropriate training to ensure all identified gaps are fully addressed, resulting in a more skilled and knowledgeable team. Lead or serve as SME for Chorus, with responsibility for continuous efficiency gains and user testing of new functionality. Support Ocean development work, including client engagement regarding risk philosophy changes and client-requested enhancements. Provide informal and formal mentoring/training to develop team members and may supervise the work of others.

Client Auditing and UnderwriteMe Rules Auditing

Audits plans are developed and audits conducted accordingly, including providing support for client activities such as quote due diligence and new client onboarding. Participate in, lead, or approve external audits, including the preparation and execution of reports, and the tracking and completion of audit actions. Audit actions include the review and planning of future audits, case referral criteria, cedant authorities, and other related activities. UnderwriteMe rules are audited to ensure alignment with risk philosophies and to identify opportunities for improving STA and/or risk selection.

Client Engagement and Training

Utilise our deep understanding of clients' businesses and market differentiators to enhance relationships through engagement and training, ensuring client loyalty and satisfaction. Leverage this knowledge to strengthen client partnerships, positioning PL Re as market leaders.

Qualifications & Experience

• Proven experience working in a life and claims underwriting department in an insurance (or preferably) a reinsurance company environment at a senior level.
• Experience handling underwriting and/or claims for all major products.
• Competent user status for MS Word, MS Excel and MS Outlook or similar email product.
• Good working knowledge of Life insurance industry regulations.

Working For Pacific Life Re

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes. Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits

• Leave 23 days of annual leave with option to buy/sell more days
• Adoption and fertility leave
• Generous enhanced parental leave
• Healthcare
• Comprehensive private insurance coverage for employee and dependents
• Group Term Life Insurance coverage of 5x basic annual salary
• Group Accelerated CI of 1x annual basic salary and Group Accidental Death & Dismemberment of 3x annual basic salary
• Optical & Dental benefits
• Additional flexi benefits
• Wellness Access to Employee Assistance Program
• Time off for volunteering
• Charitable matching of employee donations

You Can Be Who You Are

We are committed to a culture of diversity and inclusion that embraces the authenticity of all employees, partners and communities. We support all employees to thrive and achieve their fullest potential. As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Life Re Values

At Pacific Life Re, our vision is to bring an innovative and dynamic approach to the marketplace. Our global team is not afraid to disrupt and challenge industry thinking to provide the best life and health reinsurance services possible. Working in some of the most complex and fast-moving markets has taught us that knowledge and innovation go hand in hand. Today, we are continuing our rapid growth internationally with offices across Europe, Asia, North America, Australia, and Bermuda. With over 1000 employees across the globe, we take pride in our inclusive culture, underpinned by our values and behaviours, providing an environment where everyone can grow and develop.