AVP, Business Management Associate

United Overseas Bank Limited; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

1011 United Overseas Bank Ltd invites a detail-oriented administrative professional to join our Business Management function in Singapore. You will collate demerit points and generate quarterly QA scorecards, and assist in creating management reports and crucial presentation materials for key meetings.

You will also review contact reports for quality standards, monitor claims, and produce monthly productivity analyses.

Qualifications

• Minimum Diploma holder but a Degree is preferred.
• Strong planning, organization and stakeholder management skills.
• Excellent communication, problem solving and analytical abilities.

Responsibilities

• Collate demerit points and generate the QA scorecard quarterly.
• Assist in creating management reports and presentation materials for crucial meetings.
• Periodic review of Contact Reports for quality standards.
• Periodic monitoring of travel, gifting, and entertainment claims across all levels on a sample basis.
• Generate monthly productivity analysis on the SCA-CAA pairing for resource optimization.
• Assist SCAs with the creation of their SCA Profile/Bio.
• Assist in sending out Signing Delegation Broadcasts and retagging emails on an ad hoc basis.
• Responsible for BM broadcast of key communications and guidelines.
• Various other ad hoc administrative tasks, as assigned by the Head of Business Management.

Skills

Planning

Organization

Stakeholder mgmt

Communication

Problem solving

Analytical skills

Education

Diploma

Degree

Job description

Company: 1011 United Overseas Bank Ltd

About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

• Responsible for the collation of demerit points and the generation of the Quality Assurance scorecard on a quarterly basis.
• Aids in the creation of Management reports and presentation materials for crucial Business Management meetings e,g, bimonthly CAA Forum.
• Periodic review of Contact Reports for quality standards.
• Periodic monitoring of travel, gifting, and entertainment claims across all levels on a sample basis
• Generation of monthly productivity analysis on the SCA-CAA pairing for resource optimization.
• Assist SCAs with the creation of their SCA Profile/Bio.
• Assists in sending out Signing Delegation Broadcasts and retagging emails on an ad hoc basis.
• Responsible for BM broadcast of key communication of process, requirements, guidelines eg PB/PCG Pairing Lists, Gift Register, Floor Plan, Front Office Reference Guide, and the Market Coverage excel.
• Various other ad hoc administrative tasks, as assigned by the Head of Business Management.

Requirement

• Minimum Diploma holder but a Degree is preferred
• Strong planning, organization and stakeholder management skills, good communication, problem solving and analytical skills.

Additional Requirements

Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

Company Culture and Reputation

We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term. UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site