Aviation Solutions Account Lead

SATAIR PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

SATAIR PTE. LTD. seeks a Solutions Account Manager to bridge customers and internal operations, owning the lifecycle of complex Managed Solutions and ensuring delivery and profitability. You will work with airline and MRO customers worldwide and coordinate across data, IT, and finance teams.

The role requires 3+ years in aerospace in a customer-facing role, a relevant degree, and Mandarin proficiency for Mandarin-speaking partners. Willingness to travel internationally.

Qualifications

• Bachelor's degree in Engineering, Computer Sciences, or Business Administration.
• More than 3 years of aerospace experience in a customer-facing role.
• Project management and/or process design experience.
• Able to analyze large data packages; programming skills are a plus.
• Experience with aviation MROs, airlines or suppliers is a plus.
• Basic knowledge of financial reporting and terminology.
• Proficiency in Mandarin (spoken and written) to communicate with Mandarin-speaking customers.
• Strong analytical skills with social competences.
• High energy, persistence and a 'can do' attitude.
• Customer oriented; team player; open-minded with experience across cultures.
• High professional integrity and ethical standards.
• Available for occasional international travel.
• Autonomous and self-driven.

Responsibilities

• Own the allocated contracts, with accountability for in-service operations and financials in collaboration with local Customer teams.
• Ensure common understanding and delivery across contributing functions.
• Launch actions with respective functions to ensure high service levels and profitability.
• Lead/design activities on new campaigns and align customer requirements with capabilities.
• Integrate service extensions into the customer’s operations.
• Manage improvement/enabler projects to boost Solutions performance and profitability.
• Grow the Solutions portfolio in alignment with Solutions Design Director.
• Define Solutions requirements and manage changes across data, supply chain, IT, quality, product management, accounting and finance.
• Perform data analysis and provide back-office support to local teams as needed.

Job description

SATAIR PTE. LTD. seeks a Solutions Account Manager to bridge customers and internal operations, owning the lifecycle of complex Managed Solutions and ensuring delivery and profitability. You will work with airline and MRO customers worldwide and coordinate across data, IT, and finance teams.

The role requires 3+ years in aerospace in a customer-facing role, a relevant degree, and Mandarin proficiency for Mandarin-speaking partners. Willingness to travel internationally.