AV & IT Operations Executive — Events & Support

Nanyang Technological University

Singapore

On-site

SGD 42,000 - 68,000

Full time

6 days ago

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Job summary

NTU is a world-class research-intensive university in Singapore seeking an Executive IT Operations (Audio-Visual) to join the NTU Shared Services IT Division. You will run shared service delivery operations, maintain SLAs, provide on-site IT/AV support for teaching facilities and events, and troubleshoot equipment and software issues.

The role requires a Diploma in IT or AV, 2+ years IT operations experience and strong teamwork, communication, and event coordination skills.

Qualifications

Minimum of 2 years’ IT operations experience and a Diploma in Information Technology or Audio-Visual related field.
Entry level candidates with a Diploma in Information Technology or Audio-Visual related field are encouraged to apply.
Good technical knowledge in audio equipment, video equipment, control systems, video conferencing, networking, computer systems, troubleshooting, and event planning.
Good teamwork and interpersonal skills; good oral and written communication abilities.

Responsibilities

Run shared service delivery operations to ensure seamless daily functions.
Maintain service level agreements and drive service improvements.
Provide on-site IT/AV support for teaching facilities, tech lounge, and events.
Troubleshoot equipment malfunctions and software issues; restore services quickly.
Document issues and resolutions; manage AV equipment inventory and movements.