Automotive Service Front Desk Specialist

TRIANGLE AUTO PTE LTD; Singapore; Presencial; SGD 27.000 - 36.000; Jornada completa

Descripción de la vacante

Triangle Auto PTE LTD in Singapore seeks a front desk administrative assistant to handle customer needs at the service counter, ensuring courteous service and high satisfaction. You will drive bookings, support service advisors, and assist with administrative tasks to boost service turnover and profitability KPIs.

The role requires basic automotive knowledge, MS Office skills, and at least 1 year of related experience. Location is Tuas area and is full-time on-site.

Formación

• Minimum 'N' Level is required.
• Minimum 1 year related administrative or customer service experience.
• PC literate and able to use MS Office.

Responsabilidades

• Arrange service bookings through email, inbound and outbound calls.
• Follow up on promotions enquiries and bookings, from payment to installation.
• Provide admin support to Service Advisors.
• Conduct / collect customer satisfaction surveys.
• Prepare and despatch monthly service reminders.
• Support front office reception.

Conocimientos

Customer service skills

Basic automotive understanding

Educación

N Level

Herramientas

MS Office

Descripción del empleo

Triangle Auto PTE LTD in Singapore seeks a front desk administrative assistant to handle customer needs at the service counter, ensuring courteous service and high satisfaction. You will drive bookings, support service advisors, and assist with administrative tasks to boost service turnover and profitability KPIs.

The role requires basic automotive knowledge, MS Office skills, and at least 1 year of related experience. Location is Tuas area and is full-time on-site.