Asst Director, Strategic Ops Research & Analytics

NHG Health; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

NHG Health's Woodlands Hospital seeks an Assistant Director, Strategic Ops Research & Analytics to lead advanced analytics, data governance, and enterprise data platforms. You will partner with hospital leaders to translate data into actionable insights that inform strategic decisions across clinical, operational and corporate domains.

The role goes beyond traditional reporting, focusing on building data capabilities, mentoring junior data scientists, and driving data-driven transformation

Qualifications

• Degree in Data Science, Statistics, Health Sciences, Computer Science, Analytics, or a related discipline.
• At least 7 years of relevant experience in data science, analytics, business intelligence, or a related field.
• Experience working with large and complex datasets to generate business and healthcare insights.
• Proficiency in Microsoft Excel, Access, and statistical software such as SPSS, SAS, STATA, R, or Python.
• Experience in dashboarding, data visualisation, predictive analytics, and enterprise reporting solutions.

Responsibilities

• Drive Data-Driven Transformation by partnering with hospital leaders to solve complex business and healthcare challenges through evidence-based analytics.
• Translate data into meaningful insights that influence strategic planning, operational improvements, and patient care outcomes.
• Develop predictive and quantitative models to identify risks, trends, opportunities, and areas for optimisation.
• Mentor and develop junior data scientists and analysts, fostering a culture of learning and innovation.

Skills

Data leadership

Strategic thinking

Communication

Mentoring

Stakeholder engagement

Education

Degree in Data Science or related

Tools

Excel

Access

SPSS

SAS

STATA

R

Python

Dashboarding

Job description

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Asst Director, Strategic Ops Research & Analytics

Family Group: Administration

Woodlands Hospital is a next-generation healthcare system designed to meet the future of care. As an integrated acute and community hospital with specialist outpatient clinics and innovative care models, we deliver person-centred, connected, and seamless care that extends beyond traditional healthcare settings.

Our mission is to improve population health outcomes through innovation, collaboration, and data-driven decision-making. As healthcare continues to evolve, data will play a critical role in transforming how we deliver care, optimise operations, and improve patient outcomes.

Why This Role Matters

We are looking for an experienced and forward-thinking data leader to drive the use of advanced analytics, data science, and enterprise data platforms across the organisation.

This role goes beyond traditional reporting. You will help shape how data is governed, accessed, and leveraged to generate actionable insights that support strategic decision-making across clinical, operational, and corporate domains.

As a trusted partner to leaders and stakeholders, you will uncover opportunities, solve complex challenges, and build data capabilities that enable Woodlands Hospital to become a truly data-driven organisation.

Key Responsibilities

Drive Data-Driven Transformation

• Partner with hospital leaders and stakeholders to solve complex business and healthcare challenges through evidence-based analytics.
• Translate data into meaningful insights that influence strategic planning, operational improvements, and patient care outcomes.
• Develop predictive and quantitative models to identify risks, trends, opportunities, and areas for optimisation.
• Partner with Synapxe and Group Digital Health to support the development, testing, implementation, and enhancement of the Enterprise Data Warehouse and Analytics Workbench.
• Drive platform governance, optimisation, and future roadmap planning to ensure scalability, performance, and sustainability.
• Champion data accessibility while maintaining strong governance, quality, and security standards.
• Build organisational capabilities through workbench adoption, best practices, user enablement, and training.

Advance Analytics Across the Organisation

• Design and deliver enterprise dashboards and visualisations that provide actionable insights across key domains including operations, finance, manpower, quality, safety, and patient care.
• Support departments in developing scalable solutions for data collection, integration, cleansing, analysis, and reporting.
• Promote self-service analytics capabilities that empower stakeholders to make informed decisions with confidence.

Enable Clinical Excellence

• Support clinical teams with data analytics that improve quality of care, resource planning, service utilisation, and clinical outcomes.
• Leverage advanced analytics to identify opportunities for improving care value and patient outcomes.
• Contribute to population health initiatives through the use of predictive and descriptive analytics.

Build Analytics Capability

• Mentor and develop junior data scientists and analysts, fostering a culture of continuous learning and innovation.
• Stay at the forefront of emerging trends in analytics, artificial intelligence, machine learning, and healthcare data science.
• Drive adoption of modern analytical methodologies, tools, and technologies across the organisation.

Contribute to Research and Knowledge Sharing

• Support operational and clinical research initiatives through robust analytical methodologies.
• Contribute to education and capability-building efforts within the department and broader organisation.
• Share insights and best practices that enhance analytical maturity across the healthcare system.

What You Bring

Experience & Qualifications

• Degree in Data Science, Statistics, Health Sciences, Computer Science, Analytics, or a related discipline.
• At least 7 years of relevant experience in data science, analytics, business intelligence, or a related field.
• Experience working with large and complex datasets to generate business and healthcare insights.
• Proficiency in Microsoft Excel, Access, and statistical software such as SPSS, SAS, STATA, R, or Python.
• Experience in dashboarding, data visualisation, predictive analytics, and enterprise reporting solutions.

Attributes

• Strategic thinker with a passion for using data to solve real-world challenges.
• Strong communicator who can translate complex analytical concepts into clear and actionable recommendations.
• Collaborative and influential, with the ability to engage stakeholders across multiple disciplines.
• High level of integrity and professionalism in handling confidential and sensitive information.
• Curious, innovative, and adaptable in fast-evolving environments.
• Strong coaching and mentoring capabilities with a commitment to developing future analytics talent.

Why Join Us?

• Play a key role in shaping the future of healthcare through data and analytics.
• Drive organisation-wide transformation and influence strategic decision-making.
• Work with multidisciplinary teams committed to improving health outcomes and patient care.
• Be part of a forward-looking healthcare institution that values innovation, learning, and impact.

This position offers a unique opportunity to transform healthcare through data, enabling smarter decisions, better outcomes, and a healthier future for the communities we serve.