Senior Executive/Assistant Manager, Strategic Ops Research & Analytics (5 mths Contract)

NHG Health; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Woodlands Hospital in Singapore is seeking a Senior Executive/Assistant Manager, Strategic Ops Research & Analytics for a 5‑month contract to support data analytics and insights generation across the organisation.

You will develop dashboards and reports, analyze operational and clinical data to identify trends and opportunities, and collaborate with multidisciplinary teams to translate findings into actionable improvements that enhance patient outcomes and efficiency.

Qualifications

• Bachelor's Degree in Health Sciences, Data Science, Statistics, Healthcare Analytics, or a related healthcare discipline.
• 3–4 years of relevant working experience in data analytics, business intelligence, healthcare analytics, or a similar role.
• Experience working with operational and/or clinical datasets is preferred.
• Experience supporting healthcare, population health, clinical quality, or operational improvement initiatives will be advantageous.

Responsibilities

• Collaborate with stakeholders to address complex operational challenges through evidence-based analysis and data-driven recommendations.
• Analyse operational data to identify trends, inefficiencies, risks, and improvement opportunities.
• Develop dashboards and reports that provide actionable insights across key domains such as operations, finance, manpower, and safety.
• Develop and maintain clinical datasets to support clinical quality monitoring, care value improvement, and resource planning.
• Prepare data summaries, presentations, and analytical reports for management and stakeholders.
• Ensure data accuracy, consistency, and integrity across reporting and analytics activities.
• Contribute to clinical and operational research initiatives through data analysis and reporting support.
• Support education and knowledge-sharing efforts related to analytics and data-driven approaches across the department and hospital.
• Work collaboratively with multidisciplinary teams to strengthen analytical capabilities and foster a culture of evidence-based decision-making.
• Perform additional duties assigned by the Reporting Officer in support of departmental and organisational objectives.

Skills

Data analysis

Dashboard development

Data visualization

Excel

MS Access

Education

Bachelor's Degree in Health Sciences or related

Tools

SPSS

STATA

SAS

Job description

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Senior Executive/Assistant Manager, Strategic Ops Research & Analytics (5 mths Contract)

Family Group: Administration

About Us

Woodlands Hospital is a next-generation healthcare system in Singapore, designed from the ground up to meet the future of care. As a new integrated acute and community hospital with specialist outpatient services and innovative care models, we go beyond traditional hospital walls to deliver person-centred, connected, and seamless care.

Our mission is to redefine healthcare for a rapidly aging and diverse population through digital innovation, preventive health, and strong partnerships with the community. With a deep commitment to team-based care, sustainability, and health equity, Woodlands Hospital is not just about treating illness – we are building a healthier future for all.

Why This Role Matters

This is a 5‑month temporary contract role supporting data analytics and insights generation across the organisation.

As healthcare becomes increasingly data-driven, the ability to transform data into meaningful insights is critical to improving patient outcomes, operational performance, and resource planning. This role supports the analysis of operational and clinical data to identify trends, patterns, opportunities, and risks that inform decision-making at both strategic and operational levels.

Working closely with stakeholders across the hospital, you will help develop data-driven solutions that enhance healthcare delivery, strengthen operational efficiency, and support population health initiatives.

What You Will Drive

1. Operational Data Analytics & Decision Support

• Collaborate with stakeholders to address complex operational challenges through evidence-based analysis and data-driven recommendations.
• Analyse operational data to identify trends, inefficiencies, risks, and improvement opportunities.
• Develop quantitative models and predictive analytics to support planning, forecasting, and decision-making.
• Support stakeholders in designing and implementing solutions for efficient data collection, management, and visualisation.
• Develop dashboards and reports that provide actionable insights across key domains such as operations, finance, manpower, and safety.

2. Clinical Data Analytics

• Develop and maintain clinical datasets to support clinical quality monitoring, care value improvement, and resource planning.
• Analyse healthcare data to identify patterns and opportunities for enhancing patient outcomes and service delivery.
• Support clinicians and operational teams with data insights to facilitate informed decision-making and quality improvement initiatives.
• Design and maintain dashboards and reporting tools that present data in a clear and meaningful way.
• Prepare data summaries, presentations, and analytical reports for management and stakeholders.
• Ensure data accuracy, consistency, and integrity across reporting and analytics activities.
• Contribute to clinical and operational research initiatives through data analysis and reporting support.
• Support education and knowledge-sharing efforts related to analytics and data-driven approaches across the department and hospital.
• Work collaboratively with multidisciplinary teams to strengthen analytical capabilities and foster a culture of evidence-based decision-making.

5. Other Responsibilities

• Perform additional duties assigned by the Reporting Officer in support of departmental and organisational objectives.

What You Bring

Education & Experience

• Bachelor's Degree in Health Sciences, Data Science, Statistics, Healthcare Analytics, or a related healthcare discipline.
• 3–4 years of relevant working experience in data analytics, business intelligence, healthcare analytics, or a similar role.
• Experience working with operational and/or clinical datasets is preferred.
• Experience supporting healthcare, population health, clinical quality, or operational improvement initiatives will be advantageous.

Technical Skills

• Proficient in Microsoft Excel and Microsoft Access.
• Proficient in one or more statistical software packages such as SPSS, STATA, SAS, or equivalent analytics tools.
• Experience in dashboard development, data visualisation, and reporting solutions is advantageous.
• Familiarity with healthcare data systems and databases will be an advantage.

Professional Skills & Attributes

• Excellent written and verbal communication skills with the ability to translate complex data into meaningful insights.
• Strong analytical and problem-solving skills with a structured and evidence-based approach.
• Able to work independently while contributing effectively as part of a multidisciplinary team.
• High level of integrity and professionalism, with the ability to maintain confidentiality of medical and personally identifiable information.
• Adaptable, proactive, and goal-oriented, with the ability to work effectively in a fast-paced and evolving environment.
• Strong stakeholder engagement skills and ability to communicate findings to both technical and non-technical audiences.

Why This Role?

This role offers a unique opportunity to apply analytics to real-world healthcare challenges and contribute to improving patient outcomes, service delivery, and organisational performance. Your work will support decision-makers with actionable insights and help shape strategies that improve health outcomes across the population we serve.

By bringing your analytical expertise, curiosity, and passion for data-driven improvement, you will play an important role in advancing evidence-based healthcare and supporting Woodlands Hospital's vision of building a healthier future for all.