Assistant Director, Strategic Ops Research & Analytics (SORA)

Woodlands Hospital; Singapore; On-site; SGD 180,000 - 260,000; Full time

Job summary

Woodlands Hospital is a forward-looking healthcare system in Singapore seeking an experienced data leader to drive advanced analytics and enterprise data platforms.

You will shape data governance, access, and utilization to deliver actionable insights that support strategic decision-making across clinical, operational, and corporate domains. You will mentor staff and partner with hospital leaders to build a data-driven organization.

Qualifications

• Degree in Data Science, Statistics, Health Sciences, Computer Science, Analytics, or a related discipline.
• At least 7 years of relevant experience in data science, analytics, BI, or a related field.
• Experience with large and complex datasets to generate insights for healthcare and business.
• Proficiency in Excel, Access, and statistical software such as SPSS, SAS, STATA, R, or Python.
• Experience in dashboards, data visualization, predictive analytics, and enterprise reporting solutions.

Responsibilities

• Lead data-driven transformation across clinical, operational, and corporate domains.
• Translate data into actionable insights to inform strategic planning and patient outcomes.
• Develop predictive models to identify risks, trends, and opportunities for optimization.
• Collaborate with analytics platforms and teams to develop, test, and enhance the Enterprise Data Warehouse and Analytics Workbench.
• Drive governance, quality, security, and scalability of data platforms.

Skills

Data leadership

Stakeholder communication

Advanced analytics

Healthcare domain

Education

Degree in Data Science

Tools

Excel

Access

SAS

SPSS

R

Python

Job description

Woodlands Hospital is a next-generation healthcare system designed to meet the future of care. As an integrated acute and community hospital with specialist outpatient clinics and innovative care models, we deliver person-centred, connected, and seamless care that extends beyond traditional healthcare settings.

Our mission is to improve population health outcomes through innovation, collaboration, and data-driven decision-making. As healthcare continues to evolve, data will play a critical role in transforming how we deliver care, optimize operations, and improve patient outcomes.

Why This Role Matters

We are looking for an experienced and forward-thinking data leader to drive the use of advanced analytics, data science, and enterprise data platforms across the organisation.

This role goes beyond traditional reporting. You will help shape how data is governed, accessed, and leveraged to generate actionable insights that support strategic decision-making across clinical, operational, and corporate domains.

As a trusted partner to leaders and stakeholders, you will uncover opportunities, solve complex challenges, and build data capabilities that enable Woodlands Hospital to become a truly data-driven organization.

Key Responsibilities

Drive Data-Driven Transformation

• Partner with hospital leaders and stakeholders to solve complex business and healthcare challenges through evidence-based analytics.
• Translate data into meaningful insights that influence strategic planning, operational improvements, and patient care outcomes.
• Develop predictive and quantitative models to identify risks, trends, opportunities, and areas for optimisation.
• Partner with Synapxe and Group Digital Health to support the development, testing, implementation, and enhancement of the Enterprise Data Warehouse and Analytics Workbench.
• Drive platform governance, optimisation, and future roadmap planning to ensure scalability, performance, and sustainability.
• Champion data accessibility while maintaining strong governance, quality, and security standards.
• Build organisational capabilities through workbench adoption, best practices, user enablement, and training.

Advance Analytics Across the Organisation

• Design and deliver enterprise dashboards and visualisations that provide actionable insights across key domains including operations, finance, manpower, quality, safety, and patient care.
• Support departments in developing scalable solutions for data collection, integration, cleansing, analysis, and reporting.
• Promote self-service analytics capabilities that empower stakeholders to make informed decisions with confidence.

Enable Clinical Excellence

• Support clinical teams with data analytics that improve quality of care, resource planning, service utilisation, and clinical outcomes.
• Leverage advanced analytics to identify opportunities for improving care value and patient outcomes.
• Contribute to population health initiatives through the use of predictive and descriptive analytics.

Build Analytics Capability

• Mentor and develop junior data scientists and analysts, fostering a culture of continuous learning and innovation.
• Stay at the forefront of emerging trends in analytics, artificial intelligence, machine learning, and healthcare data science.
• Drive adoption of modern analytical methodologies, tools, and technologies across the organisation.

Contribute to Research and Knowledge Sharing

• Support operational and clinical research initiatives through robust analytical methodologies.
• Contribute to education and capability-building efforts within the department and broader organisation.
• Share insights and best practices that enhance analytical maturity across the healthcare system.

What You Bring

Experience & Qualifications

• Degree in Data Science, Statistics, Health Sciences, Computer Science, Analytics, or a related discipline.
• At least 7 years of relevant experience in data science, analytics, business intelligence, or a related field.
• Experience working with large and complex datasets to generate business and healthcare insights.
• Proficiency in Microsoft Excel, Access, and statistical software such as SPSS, SAS, STATA, R, or Python.
• Experience in dashboarding, data visualisation, predictive analytics, and enterprise reporting solutions.

Attributes

• Strategic thinker with a passion for using data to solve real-world challenges.
• Strong communicator who can translate complex analytical concepts into clear and actionable recommendations.
• Collaborative and influential, with the ability to engage stakeholders across multiple disciplines.
• High level of integrity and professionalism in handling confidential and sensitive information.
• Curious, innovative, and adaptable in fast-evolving environments.
• Strong coaching and mentoring capabilities with a commitment to developing future analytics talent.

Why Join Us?

• Play a key role in shaping the future of healthcare through data and analytics.
• Drive organisation-wide transformation and influence strategic decision-making.
• Work with multidisciplinary teams committed to improving health outcomes and patient care.
• Be part of a forward-looking healthcare institution that values innovation, learning, and impact.

This position offers a unique opportunity to transform healthcare through data, enabling smarter decisions, better outcomes, and a healthier future for the communities we serve.