Associate VP (Support Engineering)

OCBC Bank; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

OCBC Bank in Singapore is seeking a Lead Enterprise Observability Engineer to design, build, and operate an Enterprise Observability Platform. This role involves driving implementation and management while ensuring full observability of applications.

The ideal candidate will possess a Bachelor's degree in Computer Science or IT, with a minimum of 5 years' experience in enterprise monitoring systems and cloud environments. Strong analytical skills and the ability to work collaboratively are essential.

Qualifications

• At least 5 years of hands-on experience in designing and building Enterprise Observability and AIOps platform.
• Good understanding of cloud monitoring tools (AWS, Azure, GCP).
• Ability to develop automation for application and infrastructure.

Responsibilities

• Drive the implementation and management of Enterprise Observability platform.
• Plan, design, build and manage Enterprise Observability platform.
• Collaborate with stakeholders to develop technical solutions and automation.

Skills

Enterprise monitoring system

Cloud monitoring tools (AWS, Azure, GCP)

Automation (Ansible, Terraform, Powershell)

Strong analytical skills

Team player

Education

Bachelor's Degree in Computer Science/Information Technology or equivalent

Tools

AppDynamics

Nagios

Thousand Eyes

Solarwind

Broadcom

Prognosis

Job description

Role:

Lead a team of The Enterprise Observability Engineer design, build and operate Enterprise Observability Platform to ensure monitoring and key observability aspect of applications are covered.

Responsibilities

• Drive the implementation and management of Enterprise Observability platform by enabling observability capabilities for IT operation.
• Plan, design, build and manage Enterprise Observability platform based on the latest innovation to cover services running multi-cloud environment.
• Collaborate and work with the various stakeholder to develop technical solutions, plans and configuration for the observability capability and develop run book automation with the objective to achieve self-healing capability.
• Perform integration and develop full interoperability capabilities with various operations management platform including change management, service management, privileged access management system, etc.
• Provide support to existing monitoring system and bridge the transition to an AI-enabled observability platform.

Requirements

• Possesses at least a Bachelor's Degree in Computer Science/Information Technology or equivalent
• Solid experience on managing large scale infrastructure services on private and public cloud
• Minimum 5 years hands-on-experience on designing and building Enterprise Observability and AIOps platform.
• At least 5 years of hands-on working experience in:
• Enterprise monitoring system (such as AppDynamic, Nagios, Thousand Eyes, Solarwind, Broadcom, Prognosis)
• Automation ing (such as Ansible, Terraform, Powershell, etc)
• Good understanding of cloud monitoring tools on AWS, Azure and GCP
• Demonstrate strong knowledge in both application and infrastructure domain with ability to develop automation
• Possess good technical knowledge in implementing, troubleshoot, performance tuning of hardware, operating system and system services.
• Strong analytical skill, creative and thinking out of the box in problem solving
• Excellent command of written and spoken English.
• A good team player and able to work effectively at all levels of an organization with the ability to influence others to move towards consensus.
• Proven ability to operate under pressure and meet challenging deadlines with minimum supervision