AI Ops Engineer

Teamlease Digital Private Limited; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Teamlease Digital Private Limited seeks an AIOps Engineer to elevate IT operations through smart observability, predictive analytics, and automation. You will implement and optimize the observability platform (Splunk ITSI), drive ML-driven insights, and ensure accurate service mapping by integrating ServiceNow CIs into telemetry.

You will maintain system resilience, accelerate incident response, and transform operational efficiency across the board, working in a fast-paced environment in

Qualifications

• Hands-on experience with Splunk ITSI or similar observability platforms.
• Strong knowledge of ServiceNow CMDB and CI relationships.
• Familiarity with machine learning for anomaly detection and predictive analytics.
• Proficient in Python and Linux for automation.

Responsibilities

• Lead observability engineering and optimize the telemetry framework.
• Perform proactive monitoring and rapid investigations using observability data.
• Develop predictive analytics and ML integration to drive insights across IT operations.
• Map services and CI relationships with ServiceNow integrations.

Skills

Analytical mindset

Troubleshooting

Automation concepts

IT operations knowledge

Education

Bachelor's degree in Computer Science/Engineering/Information Systems

Tools

Splunk ITSI

Python

Linux

ServiceNow CMDB

Job description

AIOps Engineer

We are seeking a highly motivated AIOps Engineer to elevate our IT operations through smart observability, predictive analytics, and automated intelligence.

In this pivotal role, you will drive the implementation and optimization of our observability platform using Splunk ITSI, lead machine learning-driven predictive insights, and ensure accurate service correlation by integrating ServiceNow CIs into our telemetry framework.

You’ll play a key role in maintaining system resilience, accelerating incident response, and transforming operational efficiency across the board.

Observability Engineering

Proactive Monitoring & Investigation

Predictive Analytics & ML Integration:

Service Mapping with ServiceNow:

Experience And Skill Needed

Degree in Computer Science, Engineering, Information Systems, or equivalent.

Hands-on experience with Splunk ITSI or similar observability platforms.

Strong knowledge of ServiceNow, including CMDB and CI relationships.

Familiarity with machine learning for anomaly detection and predictive analytics.

Proficient in ing (Python, linux) for automation.

Understanding of ITIL and modern IT operations practices.

Analytical mindset with strong troubleshooting and investigation skills using observability data.