Associate, Training Programmes Operations (Learning Experience Team)

Wealth Management Institute (WMI); Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

The Wealth Management Institute (WMI) in Singapore is seeking a detail-oriented candidate to manage the delivery of training programmes. This role involves collaborating with internal teams, trainers, and learners to ensure an exceptional learning experience.

The ideal candidate should have at least 1-2 years of experience in training management, possess strong project management skills, and be proficient with digital platforms. A degree or diploma in any field is required.

Qualifications

• At least 1 to 2 years of experience in training programme management.
• Fresh graduates with a positive attitude are welcomed.
• Proficient with technology and digital platforms.

Responsibilities

• Manage learner enrolment and compliance with IBF funding.
• Liaise with trainers to refine training materials and logistics.
• Provide on-site support during training delivery.
• Oversee post-training operations and documentation.
• Identify process gaps and recommend improvements.

Skills

Project management

Interpersonal skills

Digital platforms proficiency

Organising skills

Attention to detail

Education

Degree or Diploma in any discipline

Job description

WMI is a leading training provider for wealth and asset management professionals in Asia.

Key Responsibilities

We are looking for a highly organised, detail‑oriented and proactive candidate to drive the end‑to‑end delivery of our training programmes. In this dynamic role, you will collaborate closely with internal teams, external partners, corporate clients and learners to ensure seamless execution, exceptional learning experiences and continuous process improvement.

You will play a pivotal role in shaping programme delivery and learner satisfaction through the following:

• Manage learner enrolment by verifying and consolidating required information, ensuring compliance with IBF funding requirements, and timely invoicing to learners.
• Liaise with trainers to refine and finalise training materials ahead of delivery, while coordinating logistics such as venue arrangements and timely activation of learner access to the learning management system.
• Provide on‑site support during programme delivery to ensure smooth operations, resolve issues promptly, and foster strong engagement with learners and trainers, and review programme outcomes by collating evaluation results.
• Support the requirements for customised programmes when necessary, working with internal teams to plan and schedule the programmes.
• Oversee post‑training operations, including issuing e‑certificates to eligible learners and submitting IBF funding applications, and invoicing for corporate clients.
• Maintain well‑organised administrative records in the learning management system, ensuring proper documentation and compliance with governance policies.
• Support the team’s continuous improvement by identifying process gaps and recommending practical solutions.

Requirements

Minimum Education Qualifications: Degree or Diploma in any discipline

Experience: At least 1 to 2 years of working experience in managing, organising or delivering training programmes or events. Fresh graduates with a positive aptitude are also welcomed to apply.

Knowledge, Skills and Abilities:

• Exhibit positive attitude and energy to drive programme, client and service excellence.
• High situational awareness with strong interpersonal skills, excellent team player.
• Proficient with digital platforms and able to handle technology with ease.
• Strong project management, planning and organising skills.
• Patient, meticulous, pleasant disposition and an excellent team player.
• Fast learner and ability to work independently with minimal supervision; shows great initiative.
• May be required to work late or at weekends when necessary.