Training Coordinator

Association of Process Industry (ASPRI); Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

ASPRI invites applications for a Training Coordinator in Singapore. You will help bring training programmes to life by coordinating courses, working with trainers and learners, supporting events, and ensuring every training experience runs smoothly.

This role is ideal for fresh graduates, offering exposure to operations, stakeholder management, programme coordination, and business support within a passionate team.

Qualifications

• Fresh graduates welcome; comprehensive OJT provided.
• Excellent interpersonal and communication skills.
• Able to work in a team and collaborate with multiple stakeholders.
• Proficient with MS Office and willing to learn new IT systems.

Responsibilities

• Coordinate course delivery and ownership for ITE’s Workplace Training Centre.
• Assist in environmental scans on industry trends affecting courses.
• Track trainer eligibility and issue confirmations.
• Coordinate cross‑functional briefings for new training programs.
• Ensure service quality via classroom observations and KPI tracking.
• Liaise with accreditation bodies (SSG, MOM, ITE) regarding compliance.
• Support ad‑hoc projects and agile initiatives.
• Oversee facilities: bookings, inventory, and safety compliance.
• Support sales, marketing, and event activities for ASPRI‑IPI courses.
• Handle front‑line enquiries from members and trainees.

Skills

Interpersonal skills

Communication

Teamwork

Problem solving

Attention to detail

Education

Diploma or Degree in any relevant discipline

Tools

MS Office

Job description

About the Role

Love connecting with people, organising exciting programmes, and learning something new every day?

Join our team as a Training Coordinator and be part of the journey in shaping industry learning and development!

In this role, you will play an important part in bringing training programmes to life, from coordinating courses, working closely with trainers and learners, supporting events, and ensuring every training experience runs smoothly.

This is a great opportunity for fresh graduates or individuals who are eager to explore the world of training, education, and industry development. You will gain exposure across operations, stakeholder management, programme coordination, and business support while working with a passionate and collaborative team.

If you are someone who enjoys meeting new people, taking on new challenges, and making things happen, we would love to hear from you!

Key Responsibilities

1. Training & Course Delivery (Daily Operations)

• Program Ownership: Serve as the Course Coordinator for ITE’s Workplace Training Centre (WTC).

• Trend Spotting: Assist in conducting environmental scans on emerging industry trends impacting current and future WSQ/non-WSQ courses.

• Trainer Management: Track and update trainer eligibility and issue official trainer confirmations.

• Cross-Functional Collaboration: Coordinate product briefing sessions for new training programs across trainers, administration, quality, and operations teams.

• Quality Assurance: Ensure top-tier service standards through periodic classroom observations and tracking performance indicators.

• Stakeholder Relations: Liaison with key accreditation awarding bodies (including SSG, MOM, and ITE) regarding accreditation, audits, and grant receivables.

• Agile Projects: Take on exciting ad-hoc duties and special projects as assigned.
  

2. Workshop Facilities & Technical Inventory Management

• Asset Management: Oversee the upkeep, maintenance, and tracking of workshop and training inventories.

• Contractor Collaboration: Partner with appointed maintenance contractors to schedule and oversee regular facility upgrades and repairs.

• Safety First: Drive a culture of safety by ensuring absolute compliance with workplace safety regulations and standards.

• Space Optimisation: Monitor facility usage and proactively identify smart areas for improvement or renovation.

• Event Coordination: Assist in managing facility bookings and scheduling for training and special events.

3. Growth, Sales & Marketing Support

• Market Intelligence: Support company corporate visits, sales promotions, and competitive analysis.

• Event Management: Flex your organizing skills by supporting seminars, industry events, and roadshows.

• Course Promotion: Actively advocate for and promote ASPRI-IPI courses directly to trainees.

4. Customer Experience & Service Excellence

• Frontline Engagement: Provide excellent customer support by handling enquiries from members, the public, corporate clients, associate trainers, and trainees.

• Market Insight: Assist in gathering on-the-ground market intelligence to help us stay ahead.

5. Vendor & Supplier Management

• Partner Performance: Manage and monitor the performance of outsourcing partners and vendors to ensure they meet our high standards of service.

6. Quality Management

• SOP Governance: Ensure seamless compliance and monitoring of our in-house Standard Operating Procedures (SOPs).

• Regulatory Compliance: Track and monitor strict compliance with the external requirements imposed by accreditation bodies.

What We Are Looking For (Key Competencies)

• Education: Open to fresh graduates! Diploma or Degree in any relevant discipline.

• Experience & Knowledge: No prior experience required—comprehensive On-the-Job Training (OJT) will be provided to equip you for success.

• Soft Skills: Excellent interpersonal and communication skills with a natural ability to collaborate in a team.

• Mindset: Highly initiative-driven, mature, resourceful, and possesses a strong positive attitude.

• Problem Solver: Ability to work independently, handle pressure with grit, and solve problems creatively.

• Tech-Savvy: Proficient in Microsoft Office and adaptable to learning new IT applications and systems.

Bonus Points (Good to Have)

(If you have any of these, great! If not, we will teach you.)

• Knowledge of the WSQ Training Framework & TPGateway.

• Knowledge of the MOM Accreditation Training Providers Scheme or other government agency training schemes (SCDF, NEA, etc.).

• Good knowledge of the ITE STEP system.