Associate, Technical Business Analyst, Institutional Banking Group Technology, Group Technology

DBS; Singapore; Hybrid; SGD 70,000 - 110,000; Full time

Job summary

DBS is seeking an Associate, Technical Business Analyst for its Institutional Banking Group Technology in Singapore. You will work with business stakeholders, product owners and operations teams to gather, document and translate requirements for Payments domain, and support agile delivery and solution design discussions.

You will help with test planning, acceptance criteria, and ensure traceability across payments, entitlements and notifications workflows in a fast-paced environment.

Qualifications

• Bachelor’s degree in business, information systems, computer science, engineering or related field.
• 2–4 years of business analysis experience in banking, financial services or technology projects.
• Experience gathering requirements, user stories, process flows and functional specs.
• Proficiency with Agile (Scrum/Kanban) and Jira/Confluence.

Responsibilities

• Collaborate with stakeholders to understand, document and refine business requirements for Payments domain.
• Translate requirements into functional specs, user stories, flows and acceptance criteria.
• Support QA, UAT and test automation to validate business outcomes.
• Facilitate workshops, maintain traceability and contribute to release planning.
• Support Agile delivery activities including backlog grooming, sprint planning and acceptance criteria.
• Collaborate with QA and testing teams to define test scenarios and ensure traceability.

Skills

Business Analysis

Agile Methodologies

Stakeholder Communication

BRD/FSD Documentation

Requirement Traceability

Education

Bachelor's degree in Business / IS / CS / Engineering

Tools

JIRA

Confluence

Microsoft Office

Visio

Job description

## Associate, Technical Business Analyst, Institutional Banking Group Technology, Group TechnologyApply: Singapore - East: Full time: Posted Today: WD88331**Key Responsibilities*** Work closely with business stakeholders, product owners and operations teams to understand, analyze and document business requirements for the Payments Domain.* Facilitate requirement gathering workshops, discussions and walkthrough sessions to ensure business requirements are clearly understood and documented.* Translate business requirements into functional specifications, user stories, process flows, business rules, acceptance criteria and implementation-ready documentation.* Collaborate closely with engineering teams to explain requirements, clarify functional scenarios, and support solution design discussions.* Maintain accurate and complete project documentation to ensure requirements, assumptions, decisions and scope are clearly recorded and traceable, minimizing ambiguity during development and testing.* Support Agile delivery activities including backlog grooming, sprint planning, user story refinement, requirement reviews and sprint demonstrations.* Work with Payments, Accounts, Entitlements, Approvals and Notification teams to understand process dependencies and ensure requirements remain aligned across domains.* Assist in documenting payment workflows, approval flows, entitlement rules, notification requirements and transaction lifecycle processes.* Support test planning, test case preparation and UAT activities by ensuring business scenarios and acceptance criteria are well defined.* Work with QA and Test Automation teams to help develop functional, integration and automation test scenarios based on documented requirements.* Validate delivered functionality against business requirements and support defect triage, root cause discussions and issue resolution activities.* Ensure all requirements, changes and enhancements are properly version-controlled and maintained throughout the project lifecycle.* Participate in release planning, production deployment preparation and post-release validation activities.* Leverage AI-enabled productivity tools to improve requirement documentation, analysis and quality assurance processes.**Requirements*** Bachelor's Degree in Business, Information Systems, Computer Science, Engineering or related discipline.* 2-4 years of Business Analysis experience in Banking, Financial Services or Technology projects.* Basic understanding of Corporate Internet Banking, Digital Banking, Payments or Financial Services platforms.* Experience gathering and documenting business requirements, user stories, process flows and functional specifications.* Familiarity with Agile delivery methodologies including Scrum and Kanban.* Strong analytical and problem-solving skills with attention to detail.* Ability to communicate effectively with business users, developers, testers and project stakeholders.* Experience preparing:+ User Stories+ Business Requirement Documents (BRD)+ Functional Specification Documents (FSD)+ Process Flows+ Acceptance Criteria+ Requirement Traceability Matrices* Understanding of payment processing concepts including:+ Payment Initiation+ Approval Workflows+ Maker-Checker Processes+ Transaction Status Tracking+ Notifications and Alerts+ User Entitlements and Access Control* Exposure to API-based systems, digital channels and modern banking platforms is an advantage.* Experience supporting QA and Test Automation teams by defining test scenarios and validating business outcomes.* Familiarity with:+ JIRA+ Confluence+ Microsoft Office+ Visio or Process Mapping Tools* Experience using AI productivity tools such as:+ Microsoft Copilot+ ChatGPT+ Claude+ Gemini* Strong written and verbal communication skills.* Self-motivated, willing to learn and comfortable working in a fast-paced Agile environment.**Location:**DBS Asia Hub**Job:**Technology**Schedule:**Regular**Employee Status:**Full time