Associate Network Engineer

Starhub Ltd; Singapore; Hybrid; SGD 36,000 - 60,000; Full time

Job summary

Starhub Ltd is seeking an Associate Network Engineer in a hybrid role to support IT/network equipment logistics, inventory management, staging and deployment, RMA/vendor coordination, and Level 1 network and hardware support.

You will work with vendors, couriers, field engineers and project managers to ensure timely preparation and deployment of network gear, maintaining accurate records and documentation while performing first‑level diagnostics.

Qualifications

• Formal IT or networking diploma (NITEC/Higher NITEC) preferred.
• Experience with IT logistics, warehouse operations and asset management.
• Basic networking knowledge including LAN/WAN and IP addressing.

Responsibilities

• Receive, inspect, asset-tag, label, store, issue, dispatch and track IT/network equipment.
• Maintain accurate inventory records, including serial numbers and location.
• Coordinate equipment delivery and movement between warehouses and sites.
• Prepare equipment for deployment including staging and handover docs.
• Coordinate RMA, warranty claims and return-to-vendor activities.
• Perform basic checks and troubleshooting for Level 1 network connectivity.

Skills

IT logistics & warehouse operations

LAN/WAN/IP addressing

Vendor coordination & communication

Documentation & asset tracking

Site rollout & hardware refresh

First-level network troubleshooting

Inventory management

Education

NITEC / Higher NITEC in IT/ Networking

Tools

Spreadsheets

Ticketing systems

Inventory systems

Asset trackers

Job description

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Date: 14 Aug 2026

Location:

SG

Role Overview

The Associate Network Engineer is a hybrid role responsible for supporting IT/network equipment logistics and warehouse operations, asset management, equipment staging and deployment, RMA/vendor coordination, as well as providing Level 1 support for basic network connectivity and hardware-related issues.

The role works closely with vendors, couriers, field engineers, project managers and network engineers to ensure network equipment is properly managed, prepared and deployed in a timely manner.

We are looking for an organised, hands-on and technically inclined individual who is comfortable working with both physical IT equipment and basic network support activities. The ideal candidate should be detail-oriented in managing inventory and documentation, while being confident enough to perform first-level technical checks and coordinate effectively with technical and project teams.

Job Description

Key Responsibilities

• Receive, inspect, asset-tag, label, store, issue, dispatch and track IT/network equipment and accessories.
• Maintain accurate inventory records, including serial numbers, asset tags, warranty status, location, stock movement and project allocation.
• Manage spare network equipment, SFPs, cables, modules, power supplies and other accessories.
• Coordinate equipment delivery, collection and movement between warehouses, offices, vendors and customer sites.
• Prepare equipment for deployment, including staging, packing, labelling and handover documentation.
• Coordinate RMA, faulty equipment replacement, warranty claims, repairs and return-to-vendor activities.
• Maintain delivery notes, collection forms, stock reports, inventory trackers and audit-ready documentation.

Level 1 Network Support

• Perform basic checks on power, cabling, LED/link status, ports, SFPs and physical connectivity.
• Assist with device staging, rack-and-stack, patching, labelling, hardware replacement and site deployment.
• Perform first-level troubleshooting for LAN, WAN, WLAN, firewall and connectivity-related incidents.
• Collect relevant technical information such as hostnames, IP addresses, serial numbers, device models, firmware versions, interface status, screenshots and basic logs.
• Perform basic troubleshooting using ping, traceroute, cable checks and link verification.
• Conduct post-replacement connectivity testing.
• Maintain network documentation, including port maps, rack layouts, deployment trackers and inventory records.
• Escalate complex routing, firewall, wireless, configuration or security issues to Level 2/3 engineers with clear diagnostic information.

Qualifications

• Minimum NITEC, Higher NITEC or equivalent in IT, Networking, Electronics, Logistics, Supply Chain, Warehouse Management or a related discipline.
• Experience in IT logistics, warehouse operations, inventory management, IT asset management or network equipment handling.
• Basic understanding of LAN, WAN, WLAN, IP addressing, VLANs, cabling and first-level network troubleshooting.
• Able to identify and handle network equipment such as switches, routers, firewalls, access points, SFPs, modules, cables, power supplies and rack/patching components.
• Comfortable performing basic physical and connectivity checks and assisting with equipment deployment or replacement.
• Strong coordination and communication skills, with the ability to work with vendors, couriers, suppliers, field engineers, project managers and technical teams.
• Good documentation and administrative skills, including experience with spreadsheets, ticketing systems, inventory systems and asset trackers.
• Willing to work across warehouse, office and customer-site environments.
• Comfortable supporting site rollouts, hardware refreshes, equipment swaps and scheduled maintenance activities when required.
• Relevant hands-on experience may be considered in lieu of formal qualifications.