Associate Executive, Operations

Singapore National Eye Centre; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Singapore National Eye Centre is seeking a hands-on operations staff to oversee day-to-day HQ and clinic facilities. You will coordinate service providers, manage maintenance workflows, and ensure safety compliance across the site.

This role includes administrative tasks, calendar management, and liaison with landlords and vendors. The ideal candidate has a diploma, strong MS Office skills, and 1–2 years of office experience, with the ability to work independently and handle multiple tasks in a

Qualifications

• Diploma in any discipline, preferably in Business Administration.
• Proficiency in Microsoft Office applications.
• Good written and verbal communication skills.
• Good organisational and time management skills.
• Meticulous in administrative duties.
• Ability to work independently.
• Ability to maintain calendars and schedule appointments.
• 1-2 years working experience in an office environment preferred.

Responsibilities

• Manage service providers to maintain consistent service standards across HQ and clinics.
• Handle and follow through maintenance requests from requisition to completion and invoicing.
• Coordinate with contractors/landlords on M&E tasks and ensure timely compliance.
• Track and renew licenses and contracts with the Authority; support inspections.
• Support access control, card/keys issuance, and secure document storage.
• Oversee dispatch and courier services; optimise delivery workflows and billing.
• Coordinate telephony system work with IT vendors on deployment.
• Prepare mobile allowance submissions and renew mobile service contracts.
• Assist environmental sustainability reporting and NEA WRMS submissions.
• Act as Fire Warden and coordinate annual fire drills; maintain safety equipment.
• Serve as department point of contact for admin matters and coordinate schedules/communications.
• Perform any other duties as assigned.

Skills

Good written and verbal communication

Organisational skills

Attention to detail

Independent worker

Calendar scheduling

Office experience 1-2 years

Education

Diploma in Business Administration (or any discipline)

Tools

Microsoft Office

Job description

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We are looking for a hands-on and detail-oriented operations staff who is proactive, willing to walk the site and administratively strong. The successful candidate will oversee day to day operations and maintenance of HQ premises while supporting clinics to ensure a safe, functional and well-maintained working environment.

Key Responsibilities

• Manage service providers including but not limited to cleaning, pest control, copiers, water dispensers to ensure consistent service standards is maintained throughout HQ office and clinic areas.
• Handle and respond to all maintenance and repair works and ensure jobs are followed through from raising of requisition to job completion and invoice verification.
• Coordinate with contractors and landlords on all M&E related tasks (such as electrical works, lighting repairs, aircon servicing and repair and CCTV).
• Ensure relevant licenses and contracts are tracked and renewed with the Authority in a timely manner and support inspections and ensure timely follow up on compliance requirements.
• Support access control on cards/keys issuance, programming and securing storage of documents
• Oversees daily dispatch and courier services and optimising delivery workflows to reduce non-delivery and providing best cost-effective methods to staff while ensuring billing accuracy
• Support and coordinates telephony system, including liaising with IT vendors/service providers on troubleshooting, system implementation and deployment.
• Prepare mobile allowance submission and ensuring mobile services contract are renewed in time.
• Support environmental sustainability reporting and initiatives, including NEA WRMS submissions, dashboard tracking, and implementation of green practices.
• Act as department Fire Warden and coordinate annual fire drill with Landlord while ensuring safety equipment (e.g. AED and first aid kit) is properly maintained and compliance.
• Serve as department point of contact for administrative matters. Provide administrative supports including coordinating schedules, meetings, and operational communications such as eDM.
• Perform any other duties as and when assigned.

Standard Qualification

• Diploma in any discipline, preferably in Business Administration
• Proficiency in Microsoft Office applications
• Good written and verbal communication skills
• Good organisational and time management skills
• Meticulous in administrative duties
• Ability to work independently
• Ability to maintain calendars and schedule appointments
• 1-2 years working experience in an office environment preferred