Associate Director, Client Relationship ManagementClient Relationship Management

Fitch Group; Singapore; On-site; SGD 120,000 - 180,000; Full time

Benefits offered by this job

Team environment

Financial backing

Global collaboration

Career progression

Job summary

Fitch Group’s Fitch Learning in Singapore is seeking an Associate Director of Client Relationship Management. You will manage a defined portfolio of strategic B2B client accounts in South East Asia, seeking new logo clients and designing learning solutions to address client needs.

In this role you will engage with clients, position Fitch Learning as a thought leader in financial markets, manage forecasts, and ensure seamless handover to operations while maintaining commercial oversight and

Qualifications

• Strong client relationship management and sales skills.
• Ability to translate client needs into learning solutions.

Responsibilities

• Engage with clients to understand learning needs and translate into solutions.
• Position Fitch Learning as a thought leader in Learning and financial markets.
• Manage portfolio of clients through strategic analysis, relationship building and new business.
• Understand financial markets and products to design value-adding learning solutions.
• Convert opportunities into booked business through sales excellence; coordinate proposals.

Skills

Client relationship management

Sales leadership

Revenue targets

Relationship management

Job description

Associate Director, Client Relationship ManagementClient Relationship Management

Requisition ID: 50726

Business Unit: Fitch Learning

Category: Business Development & Sales

Location: Singapore, SG

Date Posted: Sep 28, 2026

Fitch Learningis currently seeking a Client Relationship Manager based in our Singapore office.

The purpose of this role is to manage a defined portfolio of strategic B2B client accounts across the South East Asia region and grow these through developing strong relationships with client contacts across the organization. In addition, to seek out new business development opportunities with new logo clients. You will work with our clients to understand their needs and, working with our trainer faculty and product specialists, design programs and learning solutions to address their needs. In doing so, you will achieve/exceed an agreed revenue target.

What We Offer:

• Great opportunity to join a high performing team
• Fast-paced, dynamic environment with considerable financial backing and stability and a breadth of learning products and solutions
• A collaborative team environment with great support from colleagues across the global offices
• A place where you can really make a difference and progress in your career

We'll Count on You To:

• Engage with clients and prospects to understand their learning needs and translate into solutions that meet those needs
• Position Fitch Learning (and wider Fitch Group) by acting as a thought leader in Learning and financial markets
• Manage your portfolio of clients through strategic analysis, relationship building and winning new business
• Understand the financial markets, products and operating environment that our clients work in, to enable you to support the design of learning and development solutions that add value to our clients
• Convert opportunities into booked business through sales excellence; leverage off our internal resources to write and develop best in class proposals; pitch persuasively
• Manage data and information closely and accurately, by using our Salesforce system to record and track your account developments
• Produce regular revenue forecasts that are built from your pipeline
• Effectively hand over programs to the relevant operational teams to deliver and manage, whilst retaining commercial oversight and client relationship

What You Need to Have:

• High level of professionalism, integrity and quality in all aspects of the role
• Articulate and excellent communication skills
• Ability to create and position Fitch Learnings solutions through in-person meetings and marketing materials
• A strong background in sales/relationship management, ideally within the financial services education sector
• Demonstrate a history of working to, and achieving revenue targets
• Ability to understand client strategy to determine appropriate solutions
• Excellent communication skills and a consultative selling approach

What Would Make You Stand Out:

• Experience working in the financial services industry
• A solid understanding of financial markets

Why Fitch?

At Fitch Group, the combined power of our global perspectives is what differentiates us. Our global network of colleagues comes together to accomplish things greater than they ever could alone.

Every team member is essential to our business and each perspective is critical to our success. We embrace a diverse culture that encourages a free exchange of ideas, guaranteeing your voice will be heard and your work will have an impact, regardless of seniority.

We are building incredible things at Fitch and we invite you to join us on our journey.

Fitch Learning partners with clients to deepen knowledge, develop skills and enhance conduct, delivering positive business outcomes. We have centers in established financial hubs including London, New York, Toronto, Singapore, Dubai, Riyadh and Hong Kong. We are committed to understanding complex client needs across fast paced financial markets around the world. Our learning solutions encompass expert faculty, e-learning, coaching and blended candidate assessments, improving individual contribution and collective business performance.

Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.

For more information please visit our websites:

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interests or any appearance of a conflict of interest.

Fitch Group is proud to be an Equal Opportunity and Aff

We evaluatequalified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.