Assistant Relationship Manager for Fintech & Crypto

Coinhako; Singapore; On-site; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Startup culture

CBD location

Generous annual leave

Medical coverage

Vibrant office

Job summary

Coinhako is seeking an experienced Assistant Relationship Manager to deliver a responsive experience for high‑value clients in Singapore. You will support daily sales operations, prepare client materials, manage documentation, and maintain accurate client records.

In this role you will oversee onboarding, KYC reviews, trade bookings, and client communications, collaborating with the team to ensure exceptional service for institutional, corporate, and VIP clients.

Qualifications

• Bachelor’s degree in Finance, Economics, or related field preferred.
• 1–3 years of experience in Priority or Private Banking.
• Interest in blockchain, fintech or digital assets.
• Strong client service mindset and proactive attitude.
• Bilingual in Mandarin and English for client support.

Responsibilities

• Manage institutional, corporate, and VIP clients.
• Oversee trade bookings and settlements.
• Execute client trades promptly and accurately.
• Ensure onboarding and KYC reviews are completed timely.
• Apply product knowledge to serve HNW clients.
• Prioritize and follow up on client matters to resolution.
• Collaborate with the team to deliver best-in-class service.

Skills

Client service

Interpersonal skills

Team player

Bilingual Mandarin-English

Fast-paced environment

Education

Bachelor’s degree in Finance, Economics, or related field

Job description

Coinhako is seeking an experienced Assistant Relationship Manager to deliver a responsive experience for high‑value clients in Singapore. You will support daily sales operations, prepare client materials, manage documentation, and maintain accurate client records.

In this role you will oversee onboarding, KYC reviews, trade bookings, and client communications, collaborating with the team to ensure exceptional service for institutional, corporate, and VIP clients.