Assistant Operations Manager (Ship Agency)

DIRECT SEARCH ASIA PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A maritime operations company in Singapore is looking for an experienced professional to manage daily tanker port call operations from pre-arrival to post-departure. The role involves supervising a team, solving operational issues, and coordinating with various stakeholders to ensure compliance with regulations. Candidates should have a Diploma or Degree in Maritime Studies, along with 5–8 years of ship agency experience and strong leadership skills.

Qualifications

• 5–8 years of ship agency experience with strong tanker exposure.
• Prior supervisory or assistant managerial experience preferred.
• Ability to perform in a fast-paced, 24/7 operations environment.

Responsibilities

• Manage daily tanker port call operations from pre-arrival to post-departure.
• Supervise, coach, and allocate work for a team of operations staff.
• Coordinate with terminals, port authorities, pilots, and service providers.
• Monitor operational performance, documentation, and cost control.

Skills

Leadership skills

Communication skills

Problem-solving skills

Education

Diploma or Degree in Maritime Studies, Shipping, or related field

Job description

Key Responsibilities

• Manage daily tanker port call operations from pre-arrival to post-departure.

• Supervise, coach, and allocate work for a team of operations staff.

• Act as escalation point for operational issues, delays, and client concerns.

• Coordinate with terminals, port authorities, pilots, and service providers.

• Ensure compliance with HSSE, ISGOTT, MARPOL, and port regulations.

• Monitor operational performance, documentation, and cost control.

• Support process improvements and operational reporting.

Requirements

• Diploma or Degree in Maritime Studies, Shipping, or related field.

• 5–8 years of ship agency experience, with strong tanker exposure.

• Prior supervisory or assistant managerial experience preferred.

• Strong leadership, communication, and problem-solving skills.

• Ability to perform in a fast-paced, 24/7 operations environment.