Assistant Operations Manager

AIR SINO-EURO ASSOCIATES TRAVEL PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A travel agency in Singapore is seeking a candidate to manage travel operations, including ticketing and hotel bookings. The role requires a minimum of 5 years in a travel agency, proficiency in Amadeus and Microsoft Office, and strong problem-solving skills. The ideal candidate should excel in teamwork and handle multiple tasks efficiently.

Qualifications

• Minimum 5 years of experience working in a travel agent.
• Able to work independently and as a team player.
• Excellent problem solving and negotiation skills.

Responsibilities

• Issuing air-tickets and coordinating travel arrangements.
• Ensuring deadlines for payments and issuance are met.
• Assisting product planners with cost monitoring.

Skills

Problem solving

Negotiation

Team player

Ability to handle multi-tasking

Analytical skills

Tools

Amadeus (GDS)

Microsoft Office

Job description

Job Description:

The successful candidate will be responsible for:

• Issuing of air-tickets, coordinating with land operators, booking hotel rooms, restaurants and attractions directly
• Ensuring deadlines are adhered to (deposit, full payment, issuance and promotion)
• Assisting product planners to watch costing closely (profit & loss, land & ticket costing)
• Updating OB system and providing clear instructions to facilitate counter staff for sales and follow up
• Solving operational problems and maintaining good working relationships with airlines and overseas suppliers
• Liaising with airlines, overseas land operators and transportation operators for travel arrangements for groups
• Familiarity with airline booking system Amadeus, handling travel operations including reservations of tours & hotels, air ticketing, travel coordination and staff support
• Providing assistance on pre and post departure requirements
• Participating in travel fairs/roadshows
• Any other ad-hoc tasks that may be assigned by the Company from time to time

Requirements:

• Minimum 5 years of experience working in a travel agent
• Able to work as a team player, also able to handle multi-tasking
• Able to work independently
• Attitude to actively challenge
• Excellent problem solving and negotiation skills
• Exceptional listening and analytical skills
• Knowledge and skill in Amadeus (GDS)
• Proficient in Microsoft Office

Please provide the following information in your resume:

• Reasons for leaving your last employment
• Current and/or last drawn salary
• Expected monthly salary
• Availability