Assistant Operation Manager - Enrichment Centre

The Supreme HR Advisory Pte Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore is looking for an Assistant Operation/Centre Manager to oversee customer service, administration, and support the operations manager. Responsibilities include handling inquiries, managing student registrations, and maintaining the student management system. The ideal candidate should communicate effectively, manage tasks efficiently, and assist in resolving operational issues. Interested applicants should send their resumes to [e-mail].

Responsibilities

• Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionally.
• Handle registration of new students and requests pertaining to courses.
• Maintain the Centre’s student management system and perform regular audits.

Job description

Assistant Operation/Centre Manager (Education / Enrichment)

Job Responsibilities:

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly
• Preparation of sales presentation kits
• Training of new and existing customer service executive

2) Administration

• Prepare invoices and handle payment collection
• Prepare debtors listings and send reminders for late payment
• Maintain petty cash and prepare daily collection report
• Assist the operation manager manager with resource management and team management
• Perform ad-hoc duties or projects assigned by the operations manager.

3) Support for Operations Manager

• Work with various stakeholders to resolve any conflicts or issues

Interested applicants can send your resume to ✉ kylergan.supreme(gmail.com) and allow our Consultants to match you with our Clients. No Charges will be incurred by candidates for any servicerendered.
The Supreme HR Advisory Pte. Ltd | 14C7279
Gan Kai Le | R23112683