Assistant Manager - Research

Singapore Indian Development Association (SINDA); Singapore; On-site; SGD 65,000 - 90,000; Full time

Benefits offered by this job

Flexible work arrangements

AWS & bonuses

Medical coverage

Wellness & development

Job summary

SINDA is seeking an Assistant Manager - Research (Contract) to manage the Research function, oversee end-to-end projects, and deliver insights for decision-makers. The role involves data collection, analysis, report writing, and stakeholder presentations to support SINDA’s priorities.

Responsibilities include leading impact assessment, methodological design, and communicating findings to diverse audiences, with availability for weekday evenings and occasional Saturdays.

Qualifications

• Master’s or bachelor’s degree in social work, psychology, sociology, behavioural sciences, statistics, or related field.
• 4+ years in research, programme evaluation, or impact assessment.
• Strong data literacy and knowledge of descriptive/inferential statistics.
• Proficiency in SPSS, Tableau, Power BI and Excel; Python or R is a plus.
• Excellent written and oral communication and ability to engage diverse stakeholders.

Responsibilities

• Lead end-to-end research and evaluation projects from design to insights.
• Develop and maintain impact assessment frameworks and KPIs.
• Prepare reports, presentations, and insights for senior management.
• Mentor and supervise research staff and collaborate with cross‑functional teams.
• Engage stakeholders and contribute to strategic planning and dissemination.

Skills

Research design

Data analysis

Stakeholder communication

Leadership

Education

Bachelor’s/Master in Social Sciences

Tools

SPSS

Tableau

Power BI

Excel

Python/R

Job description

Assistant Manager - Research [Contract position]

About SINDA

The Singapore Indian Development Association (SINDA) is a self-help group dedicated to uplifting the Singapore Indian community through education, youth development, and community engagement programmes.

Role Summary

You will support in managing the Research function and deliver end-to-end research projects, including data collection, analysis, report writing, and stakeholder presentations. Contribute to workplan reviews and impact evaluations to ensure research outputs are high-quality, relevant, and aligned with organisational priorities.

Responsibilities:

Impact Assessment

• Monitor and review the implementation of organisational impact metrics and ensure alignment with the overall impact framework.
• Maintain and enhance the impact assessment framework to support prioritisation, evaluation, and continuous improvement of SINDA programmes and services.
• Facilitate impact clinics, discussions, and workshops with internal divisions and stakeholders to strengthen impact measurement practices.
• Lead and manage end-to-end research and programme evaluation projects, including: conducting literature reviews, designing research methodologies, developing research instruments, overseeing data collection and analysis.
• Ensure research activities are conducted in accordance with ethical standards and organisational guidelines.
• Oversee the preparation of research reports, presentations, and insights for senior management and key stakeholders.
• Review and validate research outputs to ensure accuracy, quality, and alignment with organisational strategic objectives.
• Support the dissemination of research findings in collaboration with internal divisions and stakeholders.
• Curate, organise, and share relevant statistics to support organisational needs.
• Maintain and manage the organisation’s centralised research repository.

Strategic Review, Work Planning & Landscape Scans

• Support the development and tracking of key performance indicators (KPIs) to monitor progress against strategic goals.
• Assist in organisation-wide and divisional work planning exercises, including stakeholder coordination and review processes.
• Contribute to the ongoing strategic review, including preparing reports and presentations for senior leadership.
• Oversee environmental scanning activities and produce insights on trends, challenges, and opportunities related to the organisation’s key strategic priorities.

Team Management & Stakeholder Engagement

• Guide and mentor research staff in research design, methodology, and best practices.
• Supervise and guide team members in delivering high-quality outputs while fostering a positive and collaborative work environment.
• Support the management of the Research Subcommittee.
• Communicate research findings clearly and effectively to both internal and external stakeholders, tailoring content to diverse audiences.
• Build and maintain strong relationships with stakeholders to support research and organisational objectives.
• Collaborate with internal departments and represent the research function in cross-functional or middle management projects and committees.

Requirements:

• Master’s or bachelor's degree in social work, Psychology, Sociology, Behavioural Sciences, Statistics, or a related discipline.
• At least 4 years of relevant experience in research, programme evaluation, or impact assessment, preferably within the social service sector, with exposure to Theory of Change or impact measurement frameworks is an advantage.
• Strong understanding of community issues and trends in the social service sector.
• Good knowledge of descriptive and inferential statistics, with strong data literacy.
• Proficient in SPSS, Tableau, Power BI, and Excel; knowledge of Python or R is a plus.
• Strong analytical, critical thinking, and problem-solving skills, with the ability to derive actionable insights from data.
• Excellent written and communication skills, with the ability to engage diverse stakeholders.
• Strong organisational and multitasking abilities in a fast-paced environment.
• Detail-oriented, adaptable, and able to work independently and collaboratively.
• Demonstrated leadership and mentoring skills, with the ability to support team success and achieve shared goals.
• Availability to work weekday evenings and Saturdays to support programmes, outreach activities, and events, with approved additional hours compensated through time off in lieu in accordance with organisational policies and the prevailing act, where applicable.
• Flexibility to support organisation-wide SINDA events and initiatives, including occasional work outside regular office hours

Our Welfare

We aim to take care of your well-being.

We Offer:

• Flexible work arrangements where applicable.
• Annual Wage Supplement (AWS) and performance-related bonuses, subject to organisational policies.
• Medical and insurance coverage.
• Employee wellness initiatives and development opportunities.

Shortlisted candidates will undergo a three-stage selection- a preliminary interview, a written assessment evaluating research and analytical skills, and a final interview with the Head of Research.

Only shortlisted candidates will be notified. We thank all applicants for their interest.