Assistant Manager, Marketing, Tampines 1/Century Square

Frasers Property Limited

Singapore

On-site

SGD 60,000 - 90,000

Full time

14 days+

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Job summary

Frasers Property Limited is seeking a Marketing professional to support the Marketing Head of Department across malls and the cluster, driving activations, community engagement, and customer experience.

You will assist with forecast and budget planning, help lead the team, grow social media presence, liaise with tenants and agencies, and uphold Frasers branding and the FRx ecosystem.

Responsibilities

  • To support Marketing HOD in marketing and customer service teams for the malls and across the cluster
  • To support Marketing HOD with forecast and budget planning
  • To support Marketing HOD in leading and guiding the team
  • To market atrium and advertising spaces as part of casual leasing to optimise other income
  • To plan and execute mall activations across the cluster to support community engagement and community investment in accordance with the group's community investment framework
  • Provide support for Inclusion Champions Programme and Service Excellence across the cluster
  • To drive mall's footfall and tenants' sales
  • To grow social media presence
  • To liaise and maintain good relations with tenants, advertising agencies, media, contractors and potential partner and cluster/ core marketing team
  • To manage and handle day-to-day operations relating to marketing and support customer service team
  • To garner tenants' sponsorship for campaigns
  • To prepare monthly marketing reports and proposals when required
  • To support Core Marketing by growing and promoting the Frasers Experience (FRx) ecosystem and loyalty adoption
  • To uphold the branding of the company & property
  • To handle & manage shoppers' and tenants' feedback and improve customer experience
  • To undertake any other relevant task as assigned by immediate supervisor/ management

Job description

  • To support Marketing HOD in marketing and customer service teams for the malls and across the cluster
  • To support Marketing HOD with forecast and budget planning
  • To support Marketing HOD in leading and guiding the team
  • To market atrium and advertising spaces as part of casual leasing to optimise other income
  • To plan and execute mall activations across the cluster to support community engagement and community investment in accordance with the group's community investment framework
  • Provide support for Inclusion Champions Programme and Service Excellence across the cluster
  • To drive mall's footfall and tenants' sales
  • To grow social media presence
  • To liaise and maintain good relations with tenants, advertising agencies, media, contractors and potential partner and cluster/ core marketing team
  • To manage and handle day-to-day operations relating to marketing and support customer service team
  • To garner tenants' sponsorship for campaigns
  • To prepare monthly marketing reports and proposals when required
  • To support Core Marketing by growing and promoting the Frasers Experience (FRx) ecosystem and loyalty adoption
  • To uphold the branding of the company & property
  • To handle & manage shoppers' and tenants' feedback and improve customer experience
  • To undertake any other relevant task as assigned by immediate supervisor/ management
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