Assistant Manager / Manager (Resource and Contract Management)

NEA National Environment Agency; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

NEA National Environment Agency in Singapore seeks a skilled administrator to support contract management and resource planning within the Business and Strategy Planning Department. You will work with MSS and internal teams to handle service contracts, invoicing, and cost-recovery activities.

The role requires attention to detail, strong communication, and proficiency in MS Excel and MS Office. You may be involved in SOP development, resource forecasting, and cross-department coordination.

Qualifications

• Organised and detail-oriented with the ability to multi-task.
• Strong interpersonal and written/spoken communication skills.
• Proficient in MS Excel and Microsoft Office tools.

Responsibilities

• Manage administration of service contracts and cost-recovery arrangements.
• Develop and maintain SOPs and processes to track availability and utilisation.
• Serve as main contact for resource requests and queries from departments.
• Coordinate with stakeholders to understand resource requirements and allocations.
• Generate regular resource utilisation and performance reports.
• Maintain relationships with stakeholders at all levels and contribute to ad hoc projects.

Skills

Organised

Detail-oriented

Multi-tasking

Interpersonal communication

MS Excel

Analytical skills

Tools

Microsoft Office

Job description

What the role is

The Meteorological Service Singapore (MSS) is Singapore’s national authority on the weather and climate. The Business and Strategy Planning Department (BSPD) provides strategic planning and corporate support for MSS including customer relationship management and contract management. You will be part of the Resource & Contract Management team in BSPD, working in close partnership with other divisions within MSS and the National Environment Agency to provide contract management and administrative support.

What you will be working on

• Manage the administration of service contracts with key customers (e.g. government agencies and private enterprises) and cost-recovery arrangements. This includes understanding customers' requirements to match them with suitable data products and services, liaising on service needs, processing invoices, and managing MSS' finance related matters.
• Develop and maintain Standard Operating Procedures (SOPs) and processes to track availability, allocation, and utilisation.
• Serve as the main point of contact for resource requests and queries from various departments within the organisation.
• Coordinate with various stakeholders (internal and external) to understand resource requirements and ensure appropriate allocation.
• Generate regular reports on resource utilisation and performance metrics.
• Maintain strong relationships with stakeholders at all levels of the organisation.
• Any other ad hoc projects and duties assigned.

What we are looking for

• At least 2-3 years of relevant working experience.
• Organised, detail-oriented and able to multi-task.
• Highly self-motivated, responsible, and resourceful.
• Team player with good interpersonal and communication skills (both spoken and written).
• Proficient in MS Excel and other Microsoft Office tools.
• Excellent analytical and problem-solving skills.
• Experience with resource forecasting will be an advantage.

As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

The Singapore Public Service plays a key role in the economic growth, progress and stability of Singapore by formulating and implementing government policies, as well as providing key public services. Whether you are a fresh graduate joining the workforce or an experienced professional, the Singapore Public Service offers a great variety of job opportunities for you. The work in the Public Service can be broadly categorised into the following sectors: Economic, Social, Security & External Relations, and Administration & Corporate Development. Be part of the team that shapes the future of Singapore.