Assistant Manager/Manager (Operations & Admin)

SINGAPORE CHINESE DANCE THEATRE; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Singapore Chinese Dance Theatre is seeking an Operations & Admin Manager to oversee daily operations of our training centres. You will coordinate instructors and admin staff, manage enrolments, fees, and inventory, and liaise with students and parents to ensure high teaching standards and customer satisfaction.

The role requires 2–5 years in education or service management, leadership skills, and the ability to work evenings and weekends as needed.

Qualifications

• Diploma or Degree in Education, Business Management, or related fields.
• 2-5 years of experience in education, tuition centre operations, or service management.
• Prior supervisory or managerial experience preferred.
• Strong leadership, organisational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Proficient in administrative systems and basic financial tracking.
• Willingness to work evenings and weekends as required.

Responsibilities

• Oversee smooth daily operations of SCDT training centres and ensure teaching quality.
• Coordinate deployment of instructors and admin staff; liaise with students/parents on progression.
• Manage fee payments and follow up on arrears; maintain inventory records; process instructor payments.
• Ensure safety and well-being of students; set enrolment targets and profitability goals.
• Collaborate with management to develop policies and improve SOPs across operations, finance, and admin.
• Maintain proper enrolment/withdrawal records, inventory movements, and instructor claims; assist marketing for course promotion.
• Support school and community outreach programmes and company events; assist in programme planning and execution.

Skills

Leadership

Organisational skills

Communication

Problem-solving

Stakeholder management

Bilingual English/Chinese

Education

Diploma or Degree in Education or Business Management

Job description

Overview

Singapore Chinese Dance Theatre is a professional dance company supported by the National Arts Council under the Major Company Scheme. As part of its outreach initiatives, the company conducts dance education and training programmes in schools, community settings, and at two centres located in East Coast and Toa Payoh. The Operations & Admin Manager oversees the overall operations of the centres, including teaching quality, staff management, and business performance. This role ensures smooth daily operations, high teaching standards, strong stakeholder relationships, and sustainable enrolment growth.

Key Responsibilities

For In-house Training Courses

• a) Oversee and ensure the smooth daily operation of SCDT training centres, including but not limited to: Coordinate the deployment of instructors and admin staff; Liaise with students and parents regarding their child's progression and centre matters; Work closely with instructors to attract and retain customers; Manage to ensure all fee payments and follow up on fee arrears; Manage to ensure good records of inventory (props & attires); and Assist in processing payments to instructors.
• b) Ensure best practices to ensure the safety, security and well-being of students.
• c) Set student enrolment targets and profi t goals, ensure the achievement of targets and goals.
• d) Collaborate with management and senior ONE Artiste in the development of policies, and implement appropriate mechanisms for the success of programmes and curriculums.
• e) Improve SOPs for the team in operational, finance and administrative areas to continually driving work excellence in these areas.
• f) Ensure proper procedure and documentation of all student enrolments & withdrawals, movement of inventory, instructor claims, etc.
• g) Work with marketing to plan and strategy for the promotion and awareness of the courses.

For School and Community Outreach Programme

• h) Oversee and ensure the smooth execution of programmes (Co-curricular Activities, Enrichments, Arts Educational Programme, including but not limited to: Coordinate the deployment of instructors; Liaise with schools and organisations regarding programme matters; Work closely with instructors to deliver programmes that meet customers' expectations; and Assist in fee collection and processing payments to instructors.
• i) Collaborate with management in the development of policies, and implement appropriate mechanisms for the success of programmes.
• j) Improve SOPs for the team in operational, finance and administrative areas to continually driving work excellence in these areas.
• k) Ensure proper procedure and documentation of number of students, instructor claims, etc.

For Other Company Programme

• l) Assist in the planning and execution of the Company's events;

Requirements

• Diploma or Degree in Education, Business Management, or related fields;
• Minimum 2-5 years of experience in education, tuition centre operations, or service management;
• Prior experience in a supervisory or managerial role is preferred;
• Strong leadership, organisational, and problem-solving skills;
• Excellent communication and interpersonal skills;
• Comfortable handling parents, staff, and students professionally with good spoken and written proficiency in English and Chinese Language due to stakeholders;
• Proficient in administrative systems and basic financial tracking;
• Ability to work evenings and both weekends as required;