Assistant Manager/Manager, Learning & Development

YCH Group Pte Ltd; Singapore; On-site; SGD 65,000 - 90,000; Full time

Job summary

YCH Group Pte Ltd is seeking an experienced Learning & Development professional in Singapore to drive organisation-wide capability building. You will translate business priorities into learning programmes, develop leadership pipelines and manage programmes across onboarding, internships and scholarships.

You will partner with HR, business leaders and external providers to ensure impactful learning outcomes and strong governance.

Qualifications

• Bachelor’s degree or diploma in Business Administration, HRM, Psychology, Education and Human Resource or equivalent; WSQ ACTA/ACLP preferred.
• 4–5 years of experience leading Learning, Talent and Organisational Development strategies.
• Team player with initiative, organized and resourceful.
• Strong communication skills (oral and written) with customer service aptitude.
• Professional, with interpersonal skills and ability to influence and collaborate.
• Strong problem-solving, project management, planning and organizing skills.

Responsibilities

• Support L&D strategies, roadmaps and frameworks aligned with business priorities.
• Assess capability needs and identify gaps to tailor interventions.
• Design and deliver learning programmes across classroom, virtual and on-the-job formats.
• Work with SMEs to develop relevant learning content aligned with requirements.
• Facilitate onboarding and organisation-wide learning initiatives.
• Monitor effectiveness through feedback and data; drive continuous improvement.
• Coordinate talent development, scholarships, EduRise, internships and programs.
• Support governance, LMS usage and compliance, audits and records.
• Manage stakeholder relations and funding opportunities; support business growth.
• Budget planning and resource management for L&D initiatives.

Skills

Strong communication

Team player

Initiative

Organized

Project management

Education

Bachelor’s degree or diploma in Business Administration, HRM, Psychology, Education and Human Resource or equivalent

WSQ ACTA / ACLP certification preferred

Job description

OVERVIEW SUMMARY

The incumbent supports the planning and implementation of the organisation’s Learning, Talent and Organisation Development initiatives, translating business and organisational priorities into practical learning and development programmes that support organisational effectiveness and sustainable growth.

The role supports the identification of current and future capability requirements, development of talent and leadership pipelines, organisational development initiatives and the promotion of a continuous learning culture.

The incumbent is expected to understand the broader organisational and business context while being hands-on in the implementation of L&D programmes and initiatives. The role works closely with business leaders, HR, internal stakeholders and external partners to ensure that learning and talent initiatives are effectively implemented, monitored and aligned with business needs.

PRIMARY DUTIES AND RESPONSIBILITIES

1. Organisation, Learning & Talent Development Strategy

• Support the planning and implementation of the organisation’s Learning, Talent and Organisation Development strategies, roadmaps and frameworks in alignment with organisational and business priorities.

• Support the assessment of current and future organisational capability requirements, identify competency and capability gaps, and recommend appropriate learning and development interventions.

• Support the implementation of talent development initiatives, leadership development programmes and succession planning activities in alignment with organisational and business needs.

• Work with business and HR stakeholders to understand organisational, functional and job requirements and translate these into appropriate competency, talent and learning interventions.

• Support organisation development initiatives relating to leadership effectiveness, employee capability, organisational culture, workforce transformation and readiness for change.

• Monitor the effectiveness of learning, talent and organisation development initiatives, analyse relevant data and feedback, and recommend areas for continuous improvement.

2. Learning Programmes & Capability Development

• Support the design, development and implementation of learning programmes, curricula, learning materials and learning outcomes across classroom, virtual, e-learning and on-the-job learning formats.

• Work closely with internal stakeholders and Subject Matter Experts (SMEs) to develop and maintain relevant, accurate and up-to-date learning content aligned with business and capability requirements.

• Facilitate selected learning programmes, including new hire orientation and other organisation-wide learning initiatives, using appropriate adult learning methodologies and digital learning practices.

• Coordinate and implement learning initiatives and projects such as the Do You Know Series and other capability-building programmes.

• Support the review and continuous improvement of the new hire orientation programme to enhance employee experience and facilitate effective integration into the organisation and its culture.

• Conduct post-training evaluations and assess programme effectiveness using participant feedback, learning data and business requirements, and recommend improvements where appropriate.

3. Talent, Early Career & Development Programmes

• Support and coordinate key talent and development programmes, including scholarships, leadership development initiatives, EduRise, internships and other structured development programmes.

• Coordinate development plans, mentoring and OJT arrangements, and monitor participants’ progress and development outcomes.

• Administer and coordinate the EduRise programme, including participant onboarding and offboarding, learning journeys, mentoring arrangements, progress monitoring, programme evaluation and improvement activities.

• Coordinate the organisation’s internship programme and liaise with interns, educational institutions and internal stakeholders to support meaningful learning and development opportunities.

• Develop and maintain working relationships with Institutes of Higher Learning (IHLs) and other relevant external partners to support learning journeys, industry talks, panel discussions, internships and other talent development initiatives.

4. Learning Governance, Systems & Compliance

• Support the development, maintenance and periodic review of L&D policies, procedures, frameworks and processes to ensure alignment with organisational requirements and evolving business needs.

• Support the administration and effective utilisation of the Learning Management System (LMS) and other learning technologies for learning delivery, administration and tracking of employee development.

• Identify and support L&D process improvement initiatives to enhance operational efficiency, learning effectiveness and employee experience.

• Ensure L&D documentation, departmental objectives and quality procedures are maintained in accordance with applicable ISO and organisational requirements.

• Support L&D-related customer, external and stakeholder audits, and conduct periodic OJT audits for Operations.

5. Stakeholder, Partnership & Funding Management

• Maintain effective working relationships with business leaders, HR, internal stakeholders, training providers, IHLs and other external partners to support the organisation’s learning, talent and organisation development initiatives.

• Support the planning and implementation of Company Training Committee (CTC) initiatives, including identifying training needs arising from industry and workforce transformation and monitoring agreed training plans and outcomes.

• Manage relevant training grants and subsidies, including identifying applicable funding opportunities, preparing applications, monitoring utilisation, managing claims and disbursement, and maintaining appropriate records and reporting.

• Provide L&D support for business development activities, including RFQs and customer requirements relating to Learning & Development.

• Participate in relevant learning, talent development and industry engagements and support the development of external partnerships that contribute to the organisation’s learning and talent objectives.

6. L&D Operations, Reporting & Resource Management

• Coordinate and manage the administration of L&D programmes, ensuring timely registration, communication, scheduling, follow-up and documentation.

• Monitor and analyse L&D activities, participation, learning progress and outcomes, and prepare regular reports and updates for management and relevant stakeholders.

• Support the preparation and monitoring of the L&D budget and ensure appropriate utilisation of allocated resources.

• Ensure accurate and timely maintenance of training, participant and programme records, including relevant grants, learning activities and development outcomes.

• Undertake other L&D, talent or organisation development projects, initiatives and responsibilities as assigned.

JOB REQUIREMENTS

• Bachelor’s degree or diploma in Business Administration, Human Resource Management, Psychology, Education and Human Resource or equivalent, with professional qualification in Human Resource Development and WSQ ACTA / ACLP certification is preferred.

• At least 4-5 years of relevant experience in leading and implementing Learning, Talent and Organisational Development strategies and initiatives. This may include competency framework development, design and curation of learning roadmaps and programmes, capability and learning needs diagnosis, building learning culture, and running training operations.

• A good team player, possess a high level of initiative, hands on, organized and resourceful.

• Strong communication skills (oral and written) with good customer service aptitude.

• Good working attitude with a high level of professionalism, initiative, and excellent interpersonal skills, with the ability to influence and collaborate effectively.

• Strong problem-solving, project management, planning and organising skills