Assistant Manager, Impact Communications & Campaigns

Helping Hand, The; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

The Helping Hand is seeking a Communications & Campaigns Assistant Manager to support fundraising, donor engagement, partnerships, and public awareness efforts. The role will develop engaging content, manage communications channels, and support campaigns that strengthen stakeholder engagement and raise awareness of our mission and impact.

The role covers content development for newsletters, campaigns, events, and digital channels, with responsibilities spanning media materials, website content,

Qualifications

• Diploma or Degree in Communications, Marketing, Public Relations, Journalism, Mass Communication, or a related field.
• Preferably 3–5 years of relevant experience in communications, marketing, content, campaigns, or public relations.
• Strong writing, editing, and storytelling skills.
• Experience with social media, websites, email communications, and digital content.
• Good project coordination and stakeholder management skills.
• Familiarity with design, photography, videography, or digital analytics tools would be an advantage.
• Collaborative, organised, and able to manage multiple priorities.
• Interest in the social service sector and alignment with The Helping Hand’s mission and values.

Responsibilities

• Develop stories and content featuring our programmes, residents, volunteers, donors, and partners.
• Create content for newsletters, fundraising appeals, annual reports, websites, social media, and marketing materials.
• Conduct interviews and gather testimonials, photographs, videos, and other content.
• Translate programme outcomes and impact into clear and engaging communications.
• Ensure consistency with the organisation’s brand, values, and messaging.

Skills

Writing skills

Editing

Storytelling

Social media

Project coordination

Stakeholder mgmt

Education

Bachelor's degree or diploma

Tools

Canva

Mailchimp

Google Analytics

Job description

The Helping Hand is seeking a Communications & Campaigns Assistant Manager to support fundraising, donor engagement, partnerships, and public awareness efforts. The role will develop engaging content, manage communications channels, and support campaigns that strengthen stakeholder engagement and raise awareness of our mission and impact.

The role covers content development for newsletters, campaigns, events, and digital channels, with responsibilities spanning media materials, website content,