Assistant Manager - Hai Tien Lo

Pan Pacific Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A luxury hotel in Singapore is seeking an Assistant Manager for Hai Tien Lo Restaurant. The successful candidate will lead a team to ensure high standards in food and beverage service, manage operations, and enhance guest satisfaction. Ideally, you possess a strong background in hospitality and are driven by excellence. Join us for an extraordinary journey in luxury service.

Qualifications

• Minimum 3 years of experience in a similar capacity in the hospitality industry.
• Strong knowledge of food and beverage operations with a focus on personalized service.
• Maintain highest standards of professionalism and ethics.

Responsibilities

• Assist in managing the overall operation and profitability of the outlet.
• Support departmental training to ensure service quality.
• Promote guest satisfaction and address feedback.

Skills

Leadership

Communication

Customer Service

Operational Management

Job description

Nestled between the bustling city and the vibrant Marina Bay, Pan Pacific Singapore presents spectacular views, modern business amenities and delightful dining experiences at our award-winning restaurants.

The hotel's strategic location at the gateway to the Central Business District provides easy access for business travellers, and at the same time offers a wide array of sightseeing, retail and entertainment options in the vicinity.

Indulge in the luxury of 790 rooms and suites, backed by modern technology, wireless Internet and sweeping panoramas of Marina Bay.

The hotel offers a superlative range of meeting facilities comprising 24 meeting rooms totaling 2,842 sqm (26,716 sqf) of meeting floor space, including spacious rooms with natural daylight, incorporating latest technology, supported by a dedicated team.

Discover the invigorating energy of one of Southeast Asia’s most dynamic cities from the indulgent comfort of Pan Pacific Singapore.

The Role

We are looking for an Assistant Manager for Hai Tien Lo Restaurant. You will play a pivotal role in leading and inspiring a committed team, ensuring the highest standards of quality in food and beverage service. If you are driven by excellence and have a flair for hospitality, we want you to be part of our growing team.

Job Duties

• Assist in managing the overall operation, administration, and profitability of the outlet.
• Assist in developing and implementing the annual business plan and strategies.
• Support departmental training for associates to ensure consistency and enhance service quality standards.
• Maintain and elevate standards in presentation, supervision, and management of food and beverage service.
• Participate in strategic marketing and discussions to set new standards.
• Promote guest satisfaction and address feedback.
• Facilitate smooth shift transitions and manage key updates.
  
  

Talent Profile

• Minimum 3 years of experience in a similar capacity in the hospitality industry.
• Strong knowledge of food and beverage operations, with proven track record in delivering operational results with a focus on personalized service.
• Responsible and willing to learn.
• Maintain highest standards of professionalism, ethics, grooming and attitude.
  
  

Join our team and be part of an extraordinary journey to provide the pinnacle of luxury and service to our valued guests.