Senior Assistant Manager, Student Discipline

Nanyang Technological University; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

NTU Singapore is seeking a Senior Assistant Manager to support the AVP (Student Conduct) and Senior Assistant Director in running the Office of Student Conduct. The role oversees discipline administration, policy development, and data governance.

The successful candidate will coordinate Board activities, guide colleges, and drive integrity initiatives across the university while demonstrating leadership in workshop delivery and cross‑institution collaboration.

Qualifications

• Degree with at least 7 years of work experience.
• Experience with case management and knowledge of interview techniques.
• Experience working in IHL and track record with diverse backgrounds.
• Knowledge of Criminal Law, Penal Code would be advantageous.
• Excellent verbal and written communication skills.
• Presentation and workshop facilitation skills.
• Proficient in Microsoft Office applications and data handling.
• Meticulous and data-driven with attention to detail.
• Self-motivated and takes initiative; proactive problem solving.

Responsibilities

• Provide secretariat support and manage discipline cases for the Board and Appeal Committee.
• Formulate and review policies and procedures on student discipline.
• Analyse trends of student misconduct and support policy formation.
• Coach and guide Colleges/Schools on discipline case management.
• Plan and organise workshops for stakeholders from Colleges/Schools/Departments.
• Establish a community of practice with partners from other universities.
• Prepare discipline statistics and reports for governance and audits.
• Facilitate external audit on academic integrity processes and offences handling.
• Oversee discipline records data management and governance.

Skills

Case management

Interview techniques

Verbal communication

Written communication

Workshop facilitation

Presentation skills

Data analysis

Multitasking

Report writing

Initiative / self-motivation

Critical thinking

Education

Bachelor's degree

Tools

Microsoft Office

Job description

The Office of Student Conduct (OSC), Student Experience Office (SEO) is seeking to hire an independent and experienced Senior Assistant Manager to support the Associate Vice Provost (Student Conduct) and Senior Assistant Director in the running of the Office of Student Conduct which oversees the holistic administration of student discipline matters at NTU.

The incumbent is required to:

• Provide secretariat support, including the management of discipline cases, to the Board of Discipline and Appeal Committee.
• Formulate and review policies and procedures on student discipline.
• Analyse trends of student misconduct and assist with the formulation of effective policies to foster student character development.
• Coach and guide Colleges/Schools/Departments on the management of discipline cases.
• Plan and organise workshops for stakeholders from Colleges/Schools/Departments.
• Establish a community of practice with partners from other local universities to share best practices.
• Prepare discipline statistics and reports.
• Facilitate the bi-annual external audit exercise on academic integrity processes, procedures and management of academic integrity offences by the Colleges/Schools.
• Oversee the data management of discipline records and provide guidance to Colleges/Schools/Departments on the proper housekeeping of these records.
• Oversee other matters pertaining to student discipline.

Job Requirements:

• Degree with at least 7 years of work experience.
• Experience with case management and good knowledge of interview techniques.
• Experience working in IHL and track record in working with people from diverse background and levels.
• Knowledge of Criminal Law, Penal Code, Rules and Legislation would be advantageous.
• Excellent verbal and written communication skills.
• Presentation skills and workshop facilitation skills.
• Proficient in Microsoft Office applications and the use of IT towards operational productivity.
• Meticulous and good with data.
• Self-Motivated and takes initiative.
• Critical thinker and problem solver.
• Ability to multi-task, prioritize and meet tight deadlines.
• Excellent report writing ability would be necessary.

We regret that only shortlisted candidates will be notified.

Hiring Institution:

NTU A research-intensive public university, Nanyang Technological University, Singapore (NTU Singapore) has 33,000 undergraduate and postgraduate students in the Engineering, Business, Science, Humanities, Arts, & Social Sciences, and Graduate colleges. It also has a medical school, the Lee Kong Chian School of Medicine, established jointly with Imperial College London. NTU is also home to world-class autonomous institutes – the National Institute of Education, S Rajaratnam School of International Studies, Earth Observatory of Singapore, and Singapore Centre for Environmental Life Sciences Engineering – and various leading research centres such as the Nanyang Environment & Water Research Institute (NEWRI) and Energy Research Institute @ NTU (ERI@N). Ranked amongst the world’s top universities by QS, NTU has also been named the world’s top young university for the past seven years. The University’s main campus is frequently listed among the Top 15 most beautiful university campuses in the world and has 57 Green Mark-certified (equivalent to LEED-certified) buildings, of which 95% are certified Green Mark Platinum. Apart from its main campus, NTU also has a campus in Novena, Singapore’s healthcare district. Under the NTU Smart Campus vision, the University harnesses the power of digital technology and tech-enabled solutions to support better learning and living experiences, the discovery of new knowledge, and the sustainability of resources.

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