Assistant Manager, Business Applications

Link Property Management (Redwood) Private Limited; Singapore; On-site; SGD 90,000 - 130,000; Full time

Job summary

Link Property Management (Redwood) Private Limited in Singapore seeks an experienced IT professional to bridge business and technology, delivering enterprise applications, enhancements and digital platforms with cross-functional teams.

You will partner with stakeholders, manage vendors, and oversee project delivery, ensuring quality, scope adherence and user adoption across ERP, billing, and digital services.

Qualifications

• Degree in Information Technology, Computer Science or related discipline.
• 5-8 years of relevant experience in enterprise applications, business analysis, project delivery, or technology consulting.
• Experience in vendor management and cross-functional coordination.
• Experience delivering enterprise application projects, improvements or digital transformation.
• Exposure to ERP, Property Management, Billing, and Digital Platforms is a plus.

Responsibilities

• Build strong working relationships with business users and stakeholders.
• Gather, document and validate business requirements.
• Manage stakeholder expectations on scope, timelines, cost and risks.
• Translate technical issues into business impacts and mitigation plans.
• Support change management and user adoption activities.
• Lead and coordinate application projects, enhancements and upgrades.
• Maintain project plans, action logs, risks and status reports.
• Coordinate business users, IT teams and vendors.
• Ensure delivery is on time, within scope and with quality.

Skills

Stakeholder management

Business analysis

Project management

Vendor management

Delivery coordination

Education

Degree in Information Technology, Computer Science, or related discipline

Tools

ERP systems

Property management software

Billing systems

Workflow automation tools

Data analytics tools

Job description

Objectives:

• Support the delivery, enhancement and operation of enterprise applications and digital platforms by partnering with business stakeholders, managing vendors, and driving projects and system improvements.


• Act as a bridge between business and technology teams to ensure solutions are delivered with quality, meet business needs, and contribute to operational efficiency and business outcomes.

Job Duties:

Business Partnership & Stakeholder Management

• Build strong working relationships with business users and stakeholders.


• Gather, document and validate business requirements.


• Manage stakeholder expectations on scope, timelines, cost and risks.


• Translate technical issues into business impacts and mitigation plans.


• Support change management and user adoption activities.

Project & Delivery Management

• Lead and coordinate application projects, enhancements and upgrades.


• Maintain project plans, action logs, risks and status reports.


• Coordinate business users, IT teams and vendors.


• Ensure delivery is on time, within scope and with quality.

Application Portfolio Management

• Support enterprise applications including ERP, Property Management, Billing, Carpark, HR and Digital Platforms.


• Coordinate incident resolution and continuous improvement initiatives.


• Work with vendors to improve service quality and user satisfaction.

Governance, Risk & Quality Assurance

• Support compliance with IT governance, security and regulatory requirements.


• Manage testing, UAT, release and deployment activities.


• Identify and escalation risks proactively.

Innovation & Continuous Improvement

• Identify opportunities for automation, AI and process improvement.


• Recommend technology solutions that improve efficiency and user experience.

Requirements:

Education

• Degree in Information Technology, Computer Science, Business Information Systems or related disciplines.

Experience

• 5-8 years of relevant experience in enterprise applications, business analysis, project delivery, application support, or technology consulting.


• Prior experience in managing vendors and coordinating cross-functional teams.


• Hands-on experience in delivery of enterprise application projects, enhancements, upgrades or digital transformation initiatives.


• Experience supporting enterprise applications preferred.


• Experience in property, real estate, asset management, retail, facilities management, consulting, or large enterprise environments is an advantage.


• Exposure to ERP, Property Management, Billing, Digital Platforms, Workflow Automation, Data & Analytics, or AI-related initiatives is an advantage.

Skills

• Excellent stakeholder management, communication and business partnering skills.


• Strong analytical, problem-solving and business analysis skills.


• Sound project management, planning and coordination capabilities.

Attributes

• Strong ownership and accountability with ability to drive actions to closure.


• Detail-oriented with strong quality focus.

We regret that only shortlisted candidates will be contacted.

We are an equal opportunity employer. Personal data provided by job applicants will be treated in strict confidence and used strictly in accordance with our Privacy Policy Statement for recruitment purpose only. A copy of the Statement is available on our website (LAML.com). Applicants not invited for interview within 6 months after the closing date of the advertisement may consider their applications unsuccessful.