Assistant Housekeeper (Local candidates only)

Kempinski Hotels; Singapore; On-site; SGD 35,712 - 46,872; Full time

Job summary

Kempinski Hotels in Singapore is seeking an Assistant Housekeeper to oversee daily housekeeping operations, ensuring the highest standards of cleanliness and guest satisfaction.

The ideal candidate will manage the housekeeping team, handle guest requests, and ensure efficient use of cleaning supplies and equipment. A minimum of 3 years of experience in the hospitality sector is required, along with excellent interpersonal and communication skills.

Qualifications

• 3+ years of relevant working experience in the hospitality industry.
• Knowledge of proper cleaning techniques and equipment usage.
• Effective verbal and written communication skills.

Responsibilities

• Direct day-to-day housekeeping operations for cleanliness.
• Manage the Housekeeping team in the Executive Housekeeper's absence.
• Handle comments and requests from guests to meet satisfaction.
• Control usage of amenities and cleaning supplies to comply with budget.

Skills

Interpersonal skills

Communication skills

Knowledge of cleaning techniques

Job description

Assistant Housekeeper (Local candidates only)

Department: Housekeeping & Laundry

Employment Type: Permanent - Full Time

Location: Singapore - Singapore

Description

Reporting to the Executive Housekeeper, the Assistant Housekeeper is responsible for directing and controlling the day-to-day housekeeping operations on the Floors or in the Public Areas in order to ensure the highest standards of cleanliness. He/She will closely monitor all processes related to ensuring high level of housekeeping services provided to the guest is timely and defect free.

Overall Objectives

• Assist in the management of the Housekeeping team, especially in the absence of the Executive Housekeeper.
• Allocate and direct the work assignments of supervisory and non-supervisory staff in an efficient manner to ensure that guests and other departments receive prompt and courteous service.
• Attend daily briefings and take note of VIP arrivals and the special attention items for the guests.
• Keep the Housekeeping Staff informed on the daily operational activities and challenge and provide all information relevant to their job duties.
• Schedule routine inspection by supervisors, of all housekeeping areas including occupied and non-occupied rooms.
• Handle comments and requests from guests and other departments to meet their satisfaction.
• Manage hiring, training, performance evaluation and conflict resolution of team members when appropriate.
• Ensure good relations and effective inter-departmental communication.
• Make recommendations to Executive Housekeeper on improving the services provided by the Housekeeping Department.
• Control usage of all amenities and cleaning supplies to ensure compliance to budget and ensure appropriate usage of equipment and tools.
• Administrative duties such as attending meetings, writing reports and memos as required.
• Other ad-hoc duties as assigned

Requirements

• Positive, friendly, professional and confident, with good interpersonal skills.
• Minimum 3 years of relevant working experience in hospitality industry.
• Knowledge of proper cleaning techniques and requirements, use of equipment, and chemical handling
• Effective verbal and written communication skills.
• Able to perform shift work.