Assistant General Manager

Cutting Edge Recruitment; Singapore; On-site; SGD 50,000 - 70,000; Full time

Benefits offered by this job

Competitive Salary

Opportunities to attend industry courses

Staff Meals

Birthday Leave

Exclusive Discounts at Restaurants

Job summary

A premier dining establishment in Singapore seeks an Assistant General Manager to oversee daily operations, ensuring excellence in service and operational efficiency. The role includes managing staff, enhancing customer experiences, and assisting with financial oversight. Candidates should have a strong background in restaurant management and a passion for culinary excellence. Join a dynamic team in delivering a refined dining experience in a vibrant location.

Qualifications

• Experience in managing restaurant operations and teams.
• Ability to deliver exceptional customer service and handle complaints effectively.
• Proven leadership skills to foster a positive work culture.

Responsibilities

• Oversee operations to ensure efficiency and cleanliness.
• Lead and develop staff to maintain high service standards.
• Assist in financial management and reporting.

Skills

Operational Management

Customer Service Excellence

Staff Management

Financial Management

Marketing and Promotion

Leadership

Job description

Step Into a World of European Elegance and Modern Culinary Creativity!

A chic European-inspired restaurant situated in the heart of Singapore’s cultural district offers a refined dining experience where traditional Swedish cuisine meets modern culinary flair. With a casual elegance atmosphere, an extensive wine list, and impeccable service, we have become a popular destination for both business lunches and leisurely dinners.

About the Role:

Seeking a passionate and dynamic Assistant General Manager to join our team in Singapore. As a key member of the restaurant management team, you will be responsible for ensuring the daily smooth operations of the restaurant while driving excellence and innovation. The role encompasses a variety of exciting challenges, including setting sales targets, organising promotional events, training and motivating staff, managing customer relations, and maintaining high standards of hygiene, quality, and safety.

Key Responsibilities:

• Operational Management:
  • Oversee day-to-day operations, ensuring efficient and smooth functioning.
  • Supervise restaurant staff, including servers, chefs, and kitchen personnel.
  • Ensure the restaurant maintains high standards of cleanliness, organisation, and safety.
  • Monitor inventory levels, manage stock, and order supplies as necessary.
• Customer Service Excellence:
  • Lead by example in delivering exceptional customer service to guests.
  • Handle customer complaints or issues promptly and professionally, ensuring high customer satisfaction.
  • Develop strategies to enhance guest experience and increase repeat visits.
• Staff Management and Development:
  • Assist in recruitment, hiring, training, and onboarding of new staff members.
  • Provide ongoing training to employees to maintain high service standards.
  • Create and manage employee schedules to ensure optimal staffing.
  • Conduct performance evaluations, provide feedback, and handle disciplinary actions if needed.
• Financial Management:
  • Assist the General Manager in overseeing budgeting, forecasting, and financial planning.
  • Monitor daily sales, costs, and other financial data to meet profit goals.
  • Track and control operating expenses, minimising wastage and inefficiency.
  • Prepare and present regular reports on the restaurant’s financial performance.
• Marketing and Promotion:
  • Assist with the development and implementation of marketing and promotional strategies.
  • Work with the marketing team to plan events, seasonal offerings, and special promotions.
  • Develop relationships with customers, partners, and suppliers to promote the brand.
• Leadership and Team Collaboration:
  • Work closely with the General Manager and management team to set operational goals.
  • Foster a positive work culture, motivate the team, and lead by example.
  • Resolve conflicts effectively and encourage teamwork within the restaurant.
• Event Coordination:
  • Oversee and manage special events and private functions within the brasserie.
  • Ensure that events run smoothly and are executed to high standards.

Employee Benefits:

• Competitive Salary
• Opportunities to attend industry courses (e.g. WSET)
• Staff Meals
• Birthday Leave
• Exclusive Discounts at Restaurants

If you’re ready to lead a dedicated team and be part of an exceptional culinary experience, we would love to hear from you. Take the next step in your career where your talent and passion can thrive in a globally inspired, innovative environment.