Assistant Field Service Engineer

Lam Research; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

Lam Research in Singapore invites applications for a field service technician to install and relocate Lam’s electro-mechanical systems at customer sites, perform start-up and check-out activities, and minimize downtime.

You will conduct on-site preventive maintenance, troubleshoot issues, provide clear pass-down information, and stay current with Lam products through training and certification. Frequent travel may be required.

Qualifications

• Diploma in Mechanical/Electrical Engineering or related discipline.
• Fresh graduates from local polytechnics welcome (Singapore Polytechnic / Ngee Ann Polytechnic / Republic Polytechnic / Nanyang Polytechnic & Temasek Polytechnic).
• Able to work in a clean room environment while wearing PPE or cleanroom suit.
• Frequent travel domestically and internationally; willingness to work various shifts including overtime (~10%).
• Proficiency with basic computer skills including Microsoft Office Suite.
• Strong written and verbal English communication.
• Foundational analytical and problem-solving skills.
• Ability to interpret electrical and mechanical schematics, diagrams, and operation manuals.

Responsibilities

• Installation and/or relocation of Lam’s complex electro-mechanical and electronic systems equipment at customers’ sites and conduct start-up, cutover and check-out activities on the newly installed systems.
• Minimize machine downtime or system interruptions performing on-site preventive maintenance and attending to equipment abnormalities.
• Utilize analytical problem-solving methodology to eliminate equipment malfunctions and isolate issues to the component level.
• Provide clear pass-down information to stakeholders and ensure effective follow-up on machine status and continuity of customer support operations.
• Provide hardware support for Tier 2 process qualification activities.
• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
• Maintain assigned equipment in good working condition and ensure it is secure and accounted for.
• Take on ad-hoc duties as assigned by the Immediate Supervisor.

Skills

Mechanics & electronics

Cleanroom experience

Travel flexibility

Problem-solving

Office software

English communication

Education

Diploma in Engineering

Tools

MS Office

Job description

• Installation and/or relocation of Lam’s complex electro-mechanical and electronic systems equipment at customers’ sites and conduct associated start-up, cutover and check-out activities on the newly installed systems
• Minimize machine downtime or system interruptions performing on-site preventive maintenance of equipment and attending to equipment abnormalities.
• Utilize analytical problem-solving methodology to eliminate equipment malfunctions, isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions.
• Provide clear and comprehensive pass-down information to relevant stakeholders, ensuring effective follow-up on machine status and continuity of customer support operations.
• Provide hardware support for Tier 2 process qualification activities.
• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts, etc.) in good working condition, and ensure it is secure and accounted for
• Take on ad-hoc duties as and when assigned by the Immediate Supervisor

Job Duties And Responsibilities

• Installation and/or relocation of Lam’s complex electro-mechanical and electronic systems equipment at customers’ sites and conduct associated start-up, cutover and check-out activities on the newly installed systems
• Minimize machine downtime or system interruptions performing on-site preventive maintenance of equipment and attending to equipment abnormalities.
• Utilize analytical problem-solving methodology to eliminate equipment malfunctions, isolate issues to the component level, and take corrective actions to minimize downtime, system interruptions, and equipment malfunctions.
• Provide clear and comprehensive pass-down information to relevant stakeholders, ensuring effective follow-up on machine status and continuity of customer support operations.
• Provide hardware support for Tier 2 process qualification activities.
• Keep up to date on semiconductor capital equipment and Lam products through learning, training, and certification.
• Maintain company’s assigned equipment (computer, tool kit, diagnostic test equipment, spare parts, etc.) in good working condition, and ensure it is secure and accounted for
• Take on ad-hoc duties as and when assigned by the Immediate Supervisor

Job Requirements / Work Experience & Skills

• Diploma in Mechanical/Electrical Engineering or related Engineering discipline
• Recent graduates from Local Polytechnics are welcome to apply (Singapore Polytechnic / Ngee Ann Polytechnic / Republic Polytechnic / Nanyang Polytechnic & Temasek Polytechnic)
• Able to work in a clean room environment while wearing personal protective safety equipment, or cleanroom suit
• Frequently position oneself (e.g., bend, stoop, reach, walk, sit, twist, squat, kneel, climb, stand) to perform job tasks for extended periods.
• Able to travel frequently, domestically and internationally, based on customer needs and for training, flexibility to work a variety shifts including compressed and alternative workweeks including overtime if needed (~10%)
• Proficiency in basic computer skills and familiarity with common office software including Microsoft Office Suite
• Communication skills, both written and verbal, in English
• Foundational analytical and problem-solving skills
• Proficiency in interpreting electrical and mechanical schematics, diagrams, and operation manual