Assistant Facilities Manager

Jones Lang LaSalle Incorporated; Singapore; On-site; SGD 50,000 - 84,000; Full time

Benefits offered by this job

Comprehensive benefits package

Well-being programs

Job summary

Jones Lang LaSalle Incorporated in Singapore is hiring an Assistant Facilities Manager to oversee soft services across the site, including janitorial, security, catering, pest control, landscaping, and front-of-house operations. The role emphasizes delivering a first-rate client experience while adhering to WSHA, MOM, and NEA regulations.

You will plan preventive maintenance for GMP manufacturing spaces, coordinate multiple providers, and ensure safety and incident reporting, with monthly

Qualifications

• Experience in facilities management and service coordination.
• Ability to manage multiple soft services (janitorial, security, catering, pest control).
• Strong understanding of regulatory requirements (WSHA, MOM, NEA).

Responsibilities

• Plan and schedule preventive and corrective maintenance for GMP manufacturing spaces.
• Coordinate with service providers: janitorial, security, waste, catering, pest control, landscaping, mailroom.
• Oversee front-of-house, reception, cafeteria, and wellness spaces.
• Ensure safety culture and compliance with regulations.
• Prepare monthly management reports and incident reports.
• Respond to employee facility-related inquiries and emergencies.

Skills

Facilities management

Vendor management

Client service

Safety compliance

Communication

MS Office

Tools

MS Office

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.The Assistant Facilities Manager will oversee several soft services – example, Janitorial, Transportation, Cafeteria, Pantry Services, Reception Services, Waste Management, Landscaping, and manage the staff’s/ vendors ’s performance delivery. The focus is primarily on ensuring a first-rate customer experience at all times, working closely between operations and clients to embed experience across all our site services. The Soft Services Manager will oversee all non-technical facility operations while upholding strict compliance with Singapore’s Workplace Safety and Health Act (WSHA). This role is also responsible for driving a zero-harm safety culture across cleaning, security, pest control, and landscaping operations, ensuring all vendors and in-house teams adhere to MOM and NEA regulationsJob DescriptionPlanning and scheduling of preventive and corrective maintenance activities for GMP Manufacturing facility space.Coordinates with service providers:Janitorial Services: Routine office cleaning, deep carpet cleaning, window washing, and sanitisation.Commercial Security: Security guards, access control monitoring, visitor management, and CCTV surveillance.Waste Management: Trash removal, recycling programs, electronic waste (e-waste) disposal, and hazardous waste handling.Front-of-House: Professional receptionists, lobby management, switchboard operations, and concierge services.Catering & Hospitality: Cafeteria management, executive dining services, office coffee/pantry supply, and event catering.Pest Control: Preventative treatments, active eradication, wildlife management, and regular pest inspections.Landscaping & Grounds: Lawn mowing, indoor plant maintenance, tree trimming, and exterior weed control.Mailroom & Logistics: Courier tracking, sorting incoming/outgoing mail, parcel distribution, and shipping management.Space Optimization: Workplace seating layouts, move management (internal shifting), and desk booking support.Corporate Wellness: Gym/fitness center management, ergonomic office assessments, and wellness room upkeep.Laundry & Linen: Uniform cleaning, towel service for gyms, and executive suite linen maintenance.Performs routine site inspections to ensure all office space and infrastructure in good condition.To ensure timely renewal of maintenance and/or service contracts with vendors.To ensure works carried out by contractors/service providers has been completed satisfactorily and follow up on any deficiencies, if any.Assists request/complains by employees on facilities needWorks closely with clients and suppliers onsite to identify their facility-related enquiries and requirements.Maintains a safe and risk-free GMP space environment by following procedures, rules and regulations.Responsible for handling incoming and outgoing calls including distribution of any messages.Receive, inform and guide visitors including co-ordination with client employees.Provide assistance in general administrative activities and any other dutiesParticipate as a team member in responses to emergency situations for facilities mattersDirecting first-line complaints in regards to soft services to Facilities Management teamEnsure compliance with all governmental regulations on behalf of the client.Prepare monthly management report.Ensure effective completion of all incident reports.Ensure compliance with Jones Lang LaSalle minimum audit standards.Manage end user expectations and requirement.Obtain regular updates from supervisors (of soft services vendors) through weekly/daily briefings to have an overview of the operations of the site.Provide assistance to users as and when required.If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.