Assistant Executive (Service Benefits)

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 30,466 - 36,493; Full time

Job summary

Success Human Resource Centre Pte Ltd. in Singapore is seeking an administrator responsible for handling queries related to compensations and pension. The role includes computing payments and performing activities related to benefits while ensuring adherence to policies.

Candidates should have at least an 'O' level and some administrative experience. The position offers a contract of 2 years, with a salary of up to $3000 per month.

Qualifications

• Minimum GCE ‘O’ level required.
• Few years of administrative experience.
• Experience in benefits and claims processing preferred.

Responsibilities

• Administer and address queries related to compensation and pension.
• Compute and process payments in accordance to policies.
• Perform activities related to Post‑Retirement Medical Benefits.
• Respond to enquiries received via email and telephone.
• Prepare journal entries for transactions.
• Review and update Standard Operating Procedures regularly.

Skills

Good command of English

Good customer service skills

Proficient in Microsoft Excel

Proficient in Microsoft Word

Education

GCE ‘O’ level

Job description

Job Summary

Responsible for administering and addressing queries related to Compensations, Gratuity, Post‑Retirement Medical Benefits and Monthly Pension.

Key Accountabilities / Responsibilities

• Compute and process payments for compensation, gratuity and pension in accordance to stipulated policies and guidelines and ensure payments are made within the Service Level Agreement (SLA).
• Report KPI adherence timely.
• Perform activities related to Post‑Retirement Medical Benefits, such as claim verification, updating payment records, preparation of recovery letters and tracking of arrears.
• Respond to enquiries received via email and telephone.
• Prepare journal entries for transactions between ministries.
• Prepare supporting documents to support verification exercise and audit checks.
• Review and update Standard Operating Procedures (SOPs)/ Work Instructions (WIs)/ Checklists/ Frequently Asked Questions (FAQs) regularly.
• Attend solution preview and UAT sessions; brainstorm various business scenarios to ensure correct implementation of system changes.
• Any other projects or work as and when assigned.

Period

2 years contract (renewable based on performance and headcount needs)

Location

Depot Road

Working Hours & Compensation

Mon to Fri; 8am - 5.30pm, Up to $3000 + PB

Requirements

• Minimum GCE ‘O’ with few years of administrative experience
• Good command of English
• Good customer service skills with experience in benefits and claims processing and/or good telephone etiquette preferred
• Proficient in Microsoft Excel and Word

Application Instructions

Interested applicants should email a detailed résumé (MS Word format preferred) no larger than 1MB.

We thank all applicants for their interest but regret to inform that only shortlisted candidates will be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
160 Robinson Road, #13-07/08/09 SBF Center, Singapore 068914
T: 6337 3183 | W: www.successhrc.com.sg