Assistant Director (Data Capability and Change), SIR/TF

Ministry Of Social And Family Development; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Ministry Of Social And Family Development in Singapore is seeking an Assistant Director to lead data capability development and change management across the Data Governance Office, driving policy adoption and capability-building initiatives for MSF officers.

You will oversee learning programs, stakeholder engagement and the development of data competency frameworks, ensuring alignment with organisational needs and long-term transformation goals.

Qualifications

• Essential- Relevant tertiary qualification, with substantial experience in change management, capability development, learning and development or organisational transformation.
• Experience planning and overseeing organisation-wide change or capability-building initiatives.
• Experience developing competency or capability frameworks and translating organisational needs into development strategies and interventions.
• Strong understanding of change management approaches, including stakeholder impact, readiness, communications, engagement and adoption.

Responsibilities

• Develop the overall change management approach and priorities for DGO initiatives, including changes to data and information management policies, processes and platforms.
• Oversee stakeholder impact and readiness assessments and ensure that appropriate interventions are developed to address adoption barriers.
• Guide the development of communications, engagement and adoption approaches to ensure complex policy, data and technical changes are translated into clear actions for MSF officers.
• Monitor adoption, stakeholder feedback and emerging issues, and steer interventions where required to support effective implementation.
• Set the direction and priorities for strengthening data competencies across MSF, including capabilities for the general MSF population and Data Stewards.
• Oversee the development and maintenance of MSF’s data competency frameworks and ensure they remain aligned with organisational needs.
• Identify organisational capability gaps and determine priorities for learning and development.
• Plan and oversee capability-building initiatives, including DataSphere user training, data literacy programmes, role-specific development and data-related Communities of Practice.
• Assess the effectiveness of the overall capability portfolio and steer improvements based on feedback and evolving organisational needs.
• Oversee the portfolio of data capability and change initiatives, setting priorities and ensuring effective coordination and delivery.
• Engage MSF divisions and key stakeholders to understand organisational needs, build support and address significant adoption or capability issues.
• Provide management with insights and recommendations on data capability gaps, change readiness, adoption risks and priorities.
• Guide and develop officers responsible for implementing capability development and change initiatives.

Skills

Change management

Capability development

Learning & development

Organisational transformation

Stakeholder management

Strategic thinking

Communication

Facilitation

Education

Relevant tertiary qualification

Job description

What the role is:

Transformation Division (TF)Strategy, International & Research Group (SIR)Reports to: Branch Head, Data Governance Office (DGO)The Strategy, International & Research (SIR) Directorate oversees and drives MSF’s strategic planning, transformation, international engagement, as well as research and analytics efforts to achieve MSF’s strategic outcomes.As part of the Transformation Division in SIR, the Data Governance Office (DGO) drives MSF’s data strategy, develops data governance policies and processes, and builds data capabilities within MSF.As Assistant Director (Data Capability & Change), you will lead MSF’s approach to data capability development and change management across DGO initiatives. You will set priorities and oversee initiatives that equip MSF officers with the competencies, knowledge and support needed to adopt changes to data policies, platforms and practices.You will oversee data competency development, learning and engagement initiatives, including DataSphere user training, Data Steward capability development, and change management for new or revised data and information management policies.

What you will be working on:

• Change Management & Adoption- Develop the overall change management approach and priorities for DGO initiatives, including changes to data and information management policies, processes and platforms.
• Oversee stakeholder impact and readiness assessments and ensure that appropriate interventions are developed to address adoption barriers.
• Guide the development of communications, engagement and adoption approaches to ensure complex policy, data and technical changes are translated into clear actions for MSF officers.
• Monitor adoption, stakeholder feedback and emerging issues, and steer interventions where required to support effective implementation.
• Data Capability Strategy & Development- Set the direction and priorities for strengthening data competencies across MSF, including capabilities for the general MSF population and Data Stewards.
• Oversee the development and maintenance of MSF’s data competency frameworks and ensure they remain aligned with organisational needs.
• Identify organisational capability gaps and determine priorities for learning and development.
• Plan and oversee capability-building initiatives, including DataSphere user training, data literacy programmes, role-specific development and data-related Communities of Practice.
• Assess the effectiveness of the overall capability portfolio and steer improvements based on feedback and evolving organisational needs.
• Portfolio Oversight & Stakeholder Management- Oversee the portfolio of data capability and change initiatives, setting priorities and ensuring effective coordination and delivery.
• Partner DGO initiative leads to ensure capability development and change management considerations are incorporated into the planning and rollout of initiatives.
• Engage MSF divisions and key stakeholders to understand organisational needs, build support and address significant adoption or capability issues.
• Provide management with insights and recommendations on data capability gaps, change readiness, adoption risks and priorities.
• Guide and develop officers responsible for implementing capability development and change initiatives.

What we are looking for:

• Essential- Relevant tertiary qualification, with substantial experience in change management, capability development, learning and development or organisational transformation.
• Experience planning and overseeing organisation-wide change or capability-building initiatives.
• Experience developing competency or capability frameworks and translating organisational needs into development strategies and interventions.
• Strong understanding of change management approaches, including stakeholder impact, readiness, communications, engagement and adoption.
• Strong strategic thinking, communication, facilitation and stakeholder-management skills, with the ability to influence across organisational boundaries.
• Strong planning and analytical skills, with the ability to set priorities, oversee multiple initiatives and provide sound recommendations to management.
• Experience guiding or developing team members and overseeing delivery through others.
• Desirable- Experience supporting data, digital or technology transformation.
• Understanding of data literacy, data governance or data stewardship.
• Experience overseeing adoption of digital platforms or enterprise systems.

About Ministry Of Social And Family Development

Join Us at MSF for a Meaningful, People-Centric Career!At MSF, our mission is to nurture and build resilient individuals, strong families, and a caring society. We offer meaningful and impactful people-centric careers in the design and delivery of policies, services and programmes. We are an all-inclusive and family friendly workplace where career growth is prioritised through a comprehensive suite of development opportunities to help our officers succeed today as well as be future-ready. We do this through various formal and informal learning and development programmes for officers to build different competencies and gain diverse work experiences within MSF, the Public as well as the Social Service Sectors.