Assistant Cleaning Operations Manager

TZL INTEGRATED SERVICES PTE. LTD.; Singapore; On-site; SGD 40,000 - 67,000; Full time

Job summary

TZL Integrated Services Pte. Ltd. in Singapore is seeking an Assistant Cleaning Operations Manager to plan and schedule day-to-day manpower for cleaning operations and to ensure timely responses to customer requests and feedback.

You will work closely with the sales manager to provide accurate schedules, monitor staff performance, handle onboarding/offboarding, and prepare monthly reports for clients. Weekend and public holiday work are required, with a 9:00am–6:00pm schedule across six days.

Qualifications

• Understanding planning and scheduling processes.
• Proficient with Microsoft Excel or similar tools.
• Good communication and teamwork skills.
• Willingness to work weekends and public holidays.

Responsibilities

• Reporting to Senior Operations Manager/Operations Manager.
• Plan and schedule manpower for day-to-day operations.
• Follow up and update customer requests and feedbacks.
• Coordinate with sales manager and provide accurate schedules.
• Send reminders to customers daily and resolve daily issues.
• Monitor staff performance and discipline.

Skills

Planning

Scheduling

Communication

Team player

Independent

Proactive

Class 3 license

Education

GCE O Level or equivalent

Tools

Microsoft Excel

Job description

1. JOB DESCRIPTION

Job Title

Assistant Cleaning Operations Manager

Occupation

ASSISTANT CLEANING OPERATIONS MANAGER

Job Description & Requirements

• Reporting to the Senior Operations Manager/ Operations Manager
• Planning and scheduling manpower for day-to-day operations
• Follow up and keep an update to customer request and feedbacks
• Work closely with the sales manager and providing accurate schedule to them
• Send out reminder text/call to customer dailyResolving daily situation if any
• Responsible for staff performance & discipline
• Tabulate worker OT and submit to HR monthly
• Prepare and compile monthly reports to relevant client
• Prepare new staff on-boarding and off-boarding
• Monitor training and development needs
• Other related duties as assigned

Qualifications:

• Min qualification GCE 'O' Level and above
• Fresh graduates are welcome to apply
• Relevant of planning/scheduling experience in related industry will be an advantage
• A good team player and good communication skills
• Able to work on weekend & PH

Core skills:

• Understanding planning, scheduling systems
• Knowledge of Microsoft Office applications, such as Excel
• Have a Class 3 driving license is a plus
• Independent, self-driven and proactive attitude

6 work days, Off day on weekday : 9.00am - 6.00pm (Daily)