Assistant Centre Manager (Education / Enrichment) - SM09

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local educational center in Singapore is seeking an Assistant Centre Manager to oversee customer service and administrative tasks. The role involves attending to customers, handling registrations and payments, and training customer service staff. Candidates should possess a Diploma and relevant customer service experience. The position requires proficiency in MS Office and other tools. The work schedule includes weekdays and weekends, with competitive salary offerings.

Qualifications

• At least Diploma in any discipline.
• Relevant customer service-related job experience.
• Proficiency in MS Office, Zoom, Google Drive.

Responsibilities

• Attend to walk-in customers, phone calls, and emails.
• Handle registration, changes, and terminations of courses.
• Prepare invoices and handle payment collection.
• Train new customer service executives.

Skills

Customer service experience

Proficiency in MS Office

Knowledge of AI-generative apps

Education

Diploma in any discipline

Tools

Zoom

Google Drive

Job description

Assistant Centre Manager (Education / Enrichment)

• Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends
• Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm
• Salary: $3,000 - $4,000
• Location: Tampines & Marine Parade

Job Responsibilities:

1) Customer Service

• Attend to all walk‑in potential customers and existing parents, phone calls and emails promptly and professionally
• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students
• Upkeep of Centre’s student management system and perform audit of system regularly
• Preparation of sales presentation kits
• Training of new and existing customer service executive

2) Administration

• Prepare invoices and handle payment collection
• Prepare debtors listings and send reminders for late payment
• Maintain petty cash and prepare daily collection report
• Assist the operation manager manager with resource management and team management
• Perform ad‑hoc duties or projects assigned by the operations manager.

3) Support for Operations Manager

• Work with various stakeholders to resolve any conflicts or issues

Job Requirement:

• At least Diploma in any discipline (Full time)
• Relevant customer service‑related job experience
• Proficiency in MS Office, Zoom, Google Drive, AI‑generative apps

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279