Assistant Centre Manager (Education / Enrichment) - 0221

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading educational center in Singapore is seeking an Assistant Centre Manager. The role involves customer service, administration tasks, and support for the operations manager. Candidates should have a diploma and relevant experience in customer service. Working hours vary across weekdays and weekends, with a salary range of $3,000 to $4,000. Interested candidates can send their resumes via email.

Qualifications

• At least Diploma in any discipline (Full time).
• Relevant customer service-related job experience.

Responsibilities

• Attend to all walk-in potential customers and existing parents promptly.
• Handle registration of new students and related requests.
• Prepare invoices and manage payment collections.
• Assist the operation manager with resource management and team management.

Skills

Customer service

Administration

Conflict resolution

Education

Diploma in any discipline

Job description

Assistant Centre Manager (Education / Enrichment)

• Working day: 4 Weekdays + 1 Weekend / 3 Weekdays + 2 Weekends

• Working Hour: Weekdays: 10.20am - 7.20pm ; Weekends: 8.45am - 6.30pm

• Salary: $3,000 - $4,000

• Location: Tampines & Marine Parade

Job Responsibilities

1) Customer Service

• Attend to all walk-in potential customers and existing parents, phone calls and emails promptly and professionally

• Handle registration of new students, attend to requests pertaining to change of courses and time slots by existing students/parents, handle termination of courses by existing students

• Upkeep of Centre’s student management system and perform audit of system regularly

• Preparation of sales presentation kits

• Training of new and existing customer service executive

2) Administration

• Prepare invoices and handle payment collection

• Prepare debtors listings and send reminders for late payment

• Maintain petty cash and prepare daily collection report

• Assist the operation manager manager with resource management and team management

• Perform ad-hoc duties or projects assigned by the operations manager.

3) Support for Operations Manager

• Work with various stakeholders to resolve any conflicts or issues

Job Requirement

• At least Diploma in any discipline (Full time)

• Relevant customer service-related job experience

Interested candidate may contact me and send your resume via Email: [e-mail]

PS: No Charges will be incurred.