Area General Manager, GWS Local

CBRE Pte Ltd; Singapore; On-site; SGD 150,000 - 210,000; Full time

Job summary

CBRE Pte Ltd is seeking an Area General Manager for GWS Local in Singapore. You will lead a portfolio of CBRE accounts, oversee P&L, ensure QHSE and regulatory compliance, and mentor Contract Managers within your portfolio.

You will drive operations excellence, build client relationships, and push for growth and retention through strategic development and project opportunities, while upholding CBRE's standards and values.

Qualifications

• Bachelor’s Degree and a minimum of 10 years of experience in facilities management, building services or similar.
• Track record of success in management and leadership roles.
• Willing to work on any schedule based on business needs.
• Excellent written and verbal communication, strong organizational and analytical skills.
• Ability to lead meetings, presentations, and negotiations.

Responsibilities

• Provide leadership and guidance to direct reports across a portfolio of customer contracts.
• Ensure optimum resource levels, cost control and service excellence.
• Recruit, coach and mentor Contract Managers and develop succession plans.
• Maintain strong customer relationships and lead mobilization of new contracts.
• Hold P&L responsibility, drive financial governance and contract compliance.
• Promote safety culture and proactive QHSE management.

Skills

Leadership

P&L Oversight

QHSE

Regulatory compliance

People management

Operations management

Business development

Strategic planning

Financial analysis

Education

Bachelor’s Degree

SIFMA certification

Tools

Financial governance

Job description

Area General Manager, GWS Local

294087

31-Aug-2026

Full-time

Engineering/Maintenance, Facilities Management, Health and Safety/Environment

Singapore - Singapore

As a CBRE Area General Manager (AGM), this role will be responsible for the management, development and growth of an agreed portfolio of CBRE accounts, ensuring financial and operational commitments are met and exceeded. This includes P&L oversight, QHSE, regulatory compliance, people and talent management, operations management, and business development. The AGM is responsible for recruiting, coaching and mentoring Contract Managers within their portfolio.

This role sits within our Local facilities management business where we serve many single-asset and localized portfolio clients. We deliver locally led solutions powered by operational and service excellence, deep expertise in the self-delivery of technical and hard services, and the highest standards of client care.

Leadership & Management

• Provide leadership, coaching and guidance to direct reports across a portfolio of customer contracts.
• Ensure optimum resource levels exist across contracts, balancing cost control with the delivery of service excellence and employee satisfaction. Ensure structures support peaks and troughs in workload.
• Work with other operational leaders to ensure the collaborative development of the business, effective teamworking, and a culture in keeping with the company’s RISE values and behaviours.
• Share best practice, innovation and expertise across the portfolio and with country and regional peers
• Own the recruitment and selection, process for Contract Managers, ensuring a thorough onboarding process and ensure best practice across team hires.
• Foster a learning environment, with development and succession plans across all contracts.
• Ensure training needs are delivered, employees are fully competent to undertake their roles and can reach their full potential.
• Foster high employee engagement through recognition & reward of team members and celebrating success.

Operations Excellence

• Ensure appropriate contract review, audit and governance regimes exist to meet regulatory, policy and contractual commitments to deliver the highest standards of service to customers, this includes informal and formal meetings (monthly, quarterly, annual) and measurement of client satisfaction
• Promote a 'safety first' culture, driving proactive QHSE management and innovation.
• Ensure all required elements and resourcing of the Local Operating Model are in place across the portfolio, with accountability for successful implementation of the "Non-Negotiables".
• Attend customer sites regularly and deputise for the Contract Manager when necessary.
• Develop and maintain excellent customer relationships, with stakeholders of varying levels.
• Lead the mobilisation of new contracts as they arise, ensuring a smooth Sales to operations handover.

Growth & Retention

• Identify and execute opportunities for the strategic development of customer contracts within portfolio, including the pursuit of organic growth through scope enhancement, extra works and projects.
• Support the sales process through solution development, participation in presentations, hosting visits, and due diligence processes, as necessary.
• Build strong networks internally and externally to support the development of the Business Unit, attraction of talent, engagement of vendors, and the promotion of CBRE in the marketplace.
• Ensure all contracts within portfolio have retention plans in place, with support from senior leaders.

Financial & Commercial

• Full responsibility for portfolio P&L including the development of financial plans for revenue and profit, management of UBR, debt, cost control, and growth, ensuring that targets are met or exceeded.
• Ensure business policies and processes are effectively communicated and implemented across contracts.
• Drive effective commercial and financial governance through accurate reporting, and appropriate checks and balances.
• Ensure there is a thorough understanding of customer contracts and agreements, and review purchase orders to ensure financial, contractual, and commercial accuracies.
• Support direct reports with supply chain management, including supplier performance reviews, supplier negotiations and re-bidding, and the identification of new vendors where required.
• Lead sustainable growth of current portfolio – maximizing extra works and project opportunities on existing contracts.

• Bachelor’s Degree and a minimum of 10 years of experience and industry knowledge in facilities management, building services and projects.
• Track record of success in related areas of responsibility. Prior management / team leadership experience.
• Willing to work on any schedule depending on business needs
• Candidates certified under SIFMA will have an added advantage
• Excellent written and verbal communication skills. Strong organizational and analytical skills. Highly accessible and responsive.
• Active listening with the ability to provide constructive feedback to support growth and development. Able to flex leadership style to suit the situation.
• Requires advanced knowledge of financial terms and principles. Conducts advanced financial analysis. Ability to impact business line profitability though successful influencing and negotiation.
• Able to deliver information clearly and confidently. Comfortable leading meetings, presenting to groups or participating in a sales pitch environment.
• Able to recognise and capitalise on business opportunities proactively with minimal direction. Has the ability to analyse information or situations, consider multiple perspectives to make well-reasoned decisions or solutions.