Application Support Engineer

CareCone Group; Singapore; On-site; SGD 78,000 - 112,000; Full time

Job summary

CareCone Group is seeking an Application Support / Middleware Engineer to ensure smooth production operations across environments. The role covers deployment, troubleshooting, basic Linux administration, and IBM MQ/Oracle DB tasks within an enterprise setting.

You will collaborate with multiple teams, perform RCA on incidents, and contribute to release support and automation using Shell scripting. A strong communication mindset and production-experience are essential.

Qualifications

• 3+ years of experience in Application Support / Production Support / Middleware Support.
• Hands-on Linux/Unix experience.
• IBM MQ administration and troubleshooting experience.
• Knowledge of Oracle Database and SQL.
• Experience in application deployment and release support.
• Basic Shell/Bash scripting knowledge.
• Strong troubleshooting and communication skills.
• Experience in an enterprise/production environment.

Responsibilities

• Deploy and support applications across environments.
• Provide production support and troubleshoot issues.
• Perform basic Linux administration and monitor servers.
• Support Oracle Database activities and connectivity issues.
• Manage IBM MQ queues, channels, and listeners.
• Monitor applications, databases, servers and middleware.
• Conduct incident troubleshooting and RCA.
• Support releases, upgrades, and changes.
• Use Shell/Bash scripting for basic automation.
• Coordinate with technical teams to resolve production issues.
• Maintain technical documentation and SOPs.

Skills

Linux/Unix

Oracle Database

IBM MQ

Shell/Bash scripting

Application deployment

Tools

CI/CD tooling

Monitoring tools

Job description

Application Support / Middleware Engineer

Experience: 3+ Years

About the Role

We are looking for an Application Support / Middleware Engineer with experience in Linux, Oracle Database, IBM MQ, and application deployment. You will be responsible for supporting applications in production, troubleshooting technical issues, and ensuring smooth system operations.

Key Responsibilities

• Deploy and support applications across different environments.
• Provide production support and troubleshoot application issues.
• Perform basic Linux administration and monitor server health.
• Support Oracle Database activities and troubleshoot connectivity issues.
• Manage and support IBM MQ, including queues, channels, and listeners.
• Monitor applications, databases, servers, and middleware.
• Perform incident troubleshooting and Root Cause Analysis (RCA).
• Support application releases, upgrades, and changes.
• Use Shell/Bash scripting for basic automation.
• Work with different technical teams to resolve production issues.
• Maintain technical documentation and SOPs.

Requirements

• 3+ years of experience in Application Support / Production Support / Middleware Support.
• Good hands-on experience with Linux/Unix.
• Experience with IBM MQ administration and troubleshooting.
• Knowledge of Oracle Database and SQL.
• Experience in application deployment and release support.
• Basic Shell/Bash scripting knowledge.
• Good troubleshooting and communication skills.
• Experience working in an enterprise/production environment.

Good to Have

• CI/CD knowledge
• Experience with monitoring tools
• Banking or financial services experience