Application Specialist (DX Strategy & Application Solution) (0066 June 2026)

Internetwork Expert; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Internetwork Expert in Singapore is seeking an Application Specialist for DX Strategy & Application Solution to implement and optimize the MariApps SmartPAL PMS, working with project managers, ship management teams, and vendors to ensure data integrity and delivery of operational value.

The role requires a degree in engineering or information systems, 6+ years of experience in enterprise application implementation, and strong business analysis skills including requirements elicitation, gap

Qualifications

• Degree in Computer Engineering, Information Systems, or Business Administration.
• Minimum 6+ years in enterprise app implementation, business analysis, or IT project management; maritime/shipping domain preferred.
• Hands-on experience implementing and supporting MariApps SmartPAL or similar maritime ERP systems.
• Strong requirements elicitation, gap analysis, process mapping, and UAT coordination.
• Familiarity with data governance, API integrations, and data migration methods.
• Experience with Power BI or Tableau for reporting.

Responsibilities

• Lead full-cycle SmartPAL PMS implementation: scoping, configuration, data migration, UAT, and go-live.
• Analyze and optimize planned maintenance workflows and procurement/accounting processes.
• Document business requirements, produce functional specs, deploy configurations, and develop training materials.
• Manage internal stakeholders, prioritize enhancements, and coordinate with vendors.
• Evaluate vendor deliverables and drive issue resolution within SLAs.

Skills

Enterprise app implementation

Business analysis

UAT coordination

Requirements elicitation

Gap analysis

Process mapping

Functional specification writing

Stakeholder management

Communication

API integrations

Data governance

Data migration

Maritime ERP domain

Education

Degree in Computer Engineering

Degree in Information Systems

Degree in Business Administration

Tools

Power BI

Tableau

Job description

Job Summary

The Application Specialist (DX Strategy & Application Solution) is responsible for implementing, supporting, and optimizing the MariApps SmartPAL system, specializing in the Planned Maintenance System (PMS). This role works alongside the project manager, ship management teams, and technology vendors to ensure data integrity and deliver operational value.

Responsibilities

• SmartPAL Implementation & Support Lead full-cycle implementation of the MariApps SmartPAL PMS module, covering scoping, configuration, data migration, UAT, and go-live. Provide ongoing technical and functional support, coordinating with MariApps and internal teams to resolve incidents, manage upgrades, and maintain system stability.
• Business Process Management Analyze, document, and optimize planned maintenance and procurement/accounting workflows. Translate operational processes into effective SmartPAL configurations and propose improvements to enhance efficiency.
• Requirements & Solution Delivery Engage ship management, technical, and finance stakeholders to elicit and document business requirements. Produce functional specifications and test cases; deploy configurations and enhancements; develop training materials and conduct end-user sessions.
• Internal Stakeholder Management Build and maintain strong working relationships primarily with vessel technical superintendents, and other application owners. Work with business stakeholders to prioritize enhancement requests, support needs, and transformation initiatives related to the SmartPAL ecosystem.
• Vendor Management Evaluate vendor deliverables against agreed service levels and drive resolution of open issues within contracted timelines.

• Degree in Computer Engineering, Information Systems, Business Administration, or a related discipline.
• Minimum 6+ years of hands-on experience in enterprise application implementation, business analysis, or IT project management; experience within the maritime or ship management industry is preferred.
• Mandatory: Demonstrated, hands-on experience implementing and supporting the MariApps SmartPAL system or other similar maritime ERP systems, with deep functional expertise in ship management operations for Planned Maintenance System (PMS) workflows.
• Strong business analysis skills, including requirements elicitation, gap analysis, process mapping, functional specification writing, and UAT coordination.
• Project management certification (e.g., PMP, Scrum Master, PRINCE2) or business analyst certification (e.g., CBAP) is a plus.
• Familiarity with data governance, application lifecycle management, API-based integrations, and data migration methodologies relevant to maritime ERP environments.
• Familiarity with workflow automation, AI/ML technologies, or business intelligence tools (e.g., Power BI, Tableau) to enhance reporting and decision-making within the SmartPAL ecosystem will be a plus.
• Excellent communication and interpersonal skills, capable of working effectively with cross-functional teams spanning shore-based management and vessel crews.

Chan Chee Meng
EA 07C3069
R1110620