APAC Solution Deployment & Engineering Lead

Allozymes; Singapore; Remote; SGD 180,000 - 240,000; Full time

Benefits offered by this job

Remote work option

Job summary

Agilent Technologies Inc. in Singapore seeks an experienced leader to manage the OpenLab Sync Solution Deployment & Engineering (SDE) organization across APAC. You will drive service delivery, customer outcomes, and revenue growth while shaping regional strategy and ensuring operational excellence.

In this role you will coach teams, manage cross-functional partnerships, and align resources to deliver scalable laboratory informatics solutions in a dynamic global environment.

Qualifications

• Bachelor's degree in a relevant discipline.
• 8+ years in software implementation or informatics with leadership.
• 3+ years leading geographically dispersed teams.
• Proven customer-facing delivery leadership.
• Strong enterprise software deployment knowledge.

Responsibilities

• Lead APAC service delivery operations for deployment success and customer outcomes.
• Build partnerships to drive revenue growth and customer satisfaction.
• Develop and coach employees to strengthen leadership pipelines.
• Champion values and foster a customer-centric culture.
• Deliver goals, metrics and financial objectives with excellence.
• Ensure compliance with processes, quality, security, and policies.
• Execute regional/global strategic initiatives aligning resources.
• Drive continuous improvement, scalability and escalation management.

Education

Bachelor's degree in Computer Science, Information Technology, Engineering, Life Sciences, or a related discipline

Tools

OpenLab

LIMS

ELN

Job description

Agilent Technologies Inc. in Singapore seeks an experienced leader to manage the OpenLab Sync Solution Deployment & Engineering (SDE) organization across APAC. You will drive service delivery, customer outcomes, and revenue growth while shaping regional strategy and ensuring operational excellence.

In this role you will coach teams, manage cross-functional partnerships, and align resources to deliver scalable laboratory informatics solutions in a dynamic global environment.